Theresa Healy
Port Monmouth,NJ
Summary
Sales Leader with 20+ years of expertise in the specialty chemicals and plastics sector, recognized for driving substantial business growth and enhancing customer relations. Proficient in developing sales strategies and leveraging CRM systems, while leading high-performance teams across North America, South America, Europe, and Asia. Demonstrates a strong track record in initiating new business opportunities and managing diverse product lines. Technical knowledge encompasses polymers, chemical foaming agents, flame retardants, and polymer processing additives, with experience in injection molding, extrusion, and compounding processes.
Overview
22
22
years of professional experience
Work History
Business Director
Reedy Chemical Foam
Brazil, IN
12.2019 - Current
- Direct sales for both domestic and international accounts related to the foam additive business.
- Manage distributors and agents, coordinate customer calls, presentations, and trials.
- Responsible for profit and loss, and setting pricing and margin optimization.
- Initiate and manage a CRM system for tracking sales, samples, call reports, and activities.
- Attend, exhibit, and participate in industry shows and conferences.
- Interface closely with various departments, including technical, quality control, production, customer service, and sales.
- Foster key client and vendor relationships, building strong communication skills to ensure that company goals and objectives are being maintained.
- Assist customers with technical help and support.
- Create sales goals and market initiatives
- Support Marketing team with press releases, technical articles, website, and social media content.
Sales Director
Reedy Chemical Foam & Specialty Additives
Keyport, NJ
07.2015 - 12.2019
- Directed a sales team, and managed multiple distributors and agents.
- Improved profitability developed a pipeline utilizing multiple sales channels and identifying key prospects for various markets.
- Reviewed sales reports and relevant projects pertaining to core applications that were inline with the company's mission.
- Cultivated strong relationships with key organizations to support future business growth objectives.
- Assisted the technical department with providing product and process knowledge to customers.
- Managed a distributed product line exclusively in North America and grew the business from zero to 10 million dollars in revenue within three years.
- Traveled to customers throughout North America.
- Participated in shows and conferences within the industry and identified opportunities.
Senior Product Manager
Reedy International
Keyport, NJ
01.2007 - 07.2015
- Identified market trends, gathered customer feedback and analyzed competitive landscape to develop new product ideas.
- Collaborated cross-functionally with engineering, design, marketing, sales and operations teams to define requirements for new products.
- Led the development of a pricing strategy that maximized revenue while ensuring customer satisfaction.
- Coordinated product launches and promotional activities across multiple channels including web, email and social media.
- Managed budgets for product development projects and tracked progress against timelines.
- Participated in product demos at trade shows or other industry events.
- Collaborated with team to forecast based on sales and product profitability.
Customer Service Manager
Reedy International
Keyport, NJ
07.2003 - 12.2006
- Managed a department of customer service representatives and sales agents.
- Managed and directed agents/distributors globally by providing updates on technology, assisting with technical support and training, and following up on projects and programs.
- Implemented weekly meetings to review key accounts and follow-ups.
- Provided customers' forecasts and informed sales of accounts that needed special attention.
- Assisted sales in scheduling customer/prospect appointments, created presentations, sent out samples, and followed up on all leads and samples.
- Handled all international documentation, including logistics, and interfaced directly with our international agents and distributors.
- Provided technical support as needed on our products, which included product recommendations, trial support, and answering technical questions.
- Implemented an ISO 9001 program.
Education
Bachelor of Arts - Education/English
Kean University
Union, NJSkills
- New business development
- Cultivating strong customer relationships
- Sales Management and forecasting
- Specialty Additive Sales
- Marketing strategy development
- Cross-functional product leadership
- Strong verbal and written communication
- Proficient in commercial negotiations
- Team leadership proficiency
- Customer relationship management software (CRM)
Accomplishments
- Served on Board of Directors for Thermoplastic Materials & Foams Division of SPE-Communications Chair, Secretary and Sponsorship Chair
- The PLASTICS Association voting member
- Awarded 2021 "Women Breaking the Mold" which identifies top women leaders within the plastics industry-Printed in Plastics News article July 2021
- Achieved various certificates including Communication Award, Sales Achievement Award
- Co-authored a chapter on Foams in the "Handbook of Industrial Polyethylene and Technology-10/2017
- PTA Member-Middletown High School North (volunteering for various football/cheer, and track and field activities
References
References available upon request.
Timeline
Business Director
Reedy Chemical Foam
12.2019 - Current
Sales Director
Reedy Chemical Foam & Specialty Additives
07.2015 - 12.2019
Senior Product Manager
Reedy International
01.2007 - 07.2015
Customer Service Manager
Reedy International
07.2003 - 12.2006
Bachelor of Arts - Education/English
Kean University
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