Summary
Overview
Work History
Education
Skills
Timeline
Generic
Theresa HENDRICK

Theresa HENDRICK

Tomkins Cove,NY

Summary

Dynamic Senior Program Administrator at Bright Horizons with a proven track record in logistics oversight and organizational leadership. Successfully enhanced program effectiveness through innovative evaluation tools and fostered community engagement. Recognized for cultivating a positive work environment, significantly reducing staff turnover while ensuring compliance with accreditation standards.

Overview

20
20
years of professional experience

Work History

Senior Program Administrator

Bright Horizons
06.2022 - Current


  • Ensured compliance with applicable regulations by maintaining up-to-date knowledge of relevant laws governing program activities.
  • Implemented evaluation tools to measure program effectiveness consistently over time while using assessment findings to make improvements where needed.
  • Created informative reports for senior management, presenting findings on program performance in concise yet thorough manner.

Center Director

Bright Horizons
07.2017 - 06.2022
  • Oversaw compliance with state and national accreditation standards, maintaining center's high-quality status..
  • Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
  • Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.

Center Director

Sunshine Early Learning Center
05.2013 - 07.2017
  • Developed strong community relationships to support center programs and initiatives.
  • Analyzed feedback from parents and staff to make informed decisions on program improvements and adjustments.
  • Oversaw compliance with state and national accreditation standards, maintaining center's high-quality status.

Assistant Director

Imagine Learning
02.2008 - 05.2013


  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.

Lead Teacher

HELP USA
03.2006 - 10.2007


  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Maintained patience and level-headedness in diverse situations to support student development.
  • Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity.

Education

Master of Science - Early Childhood Education

Hunter College
New York, NY
06-2027

Bachelor of Arts - Child And Youth Studies

Brooklyn College
Brooklyn, NY

Associate of Science - Early Childhood Education

Borough of Manhattan Community College
New York, NY

Skills

  • Logistics oversight
  • Meeting facilitation
  • Resource coordination
  • Vendor engagement
  • Organizational leadership
  • Customer service experience
  • Effective leader

Timeline

Senior Program Administrator

Bright Horizons
06.2022 - Current

Center Director

Bright Horizons
07.2017 - 06.2022

Center Director

Sunshine Early Learning Center
05.2013 - 07.2017

Assistant Director

Imagine Learning
02.2008 - 05.2013

Lead Teacher

HELP USA
03.2006 - 10.2007

Master of Science - Early Childhood Education

Hunter College

Bachelor of Arts - Child And Youth Studies

Brooklyn College

Associate of Science - Early Childhood Education

Borough of Manhattan Community College

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