Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Hines

Cincinnati,OH

Summary

Dedicated professional with extensive experience in personal care and housekeeping, notably at Marriott Hotel. Proven ability in client safety and effective communication, ensuring high standards of service. Skilled in food safety and time management, consistently delivering exceptional support and maintaining a clean, organized environment for clients and guests alike. Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.

Overview

10
10
years of professional experience

Work History

Graduation high school

Graduation Alliance
Cincinnati, Ohio
09.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Security Officer

Heritage bank center
Cincinnati, OH
02.2024 - 04.2025
  • Conducted regular patrols to ensure safety and identify potential hazards.
  • Responded promptly to security incidents and coordinated with local authorities.
  • Trained new security personnel on procedures and company policies effectively.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.

Security Officer

NSG, Inc in Cincinnati
Cincinnati, Ohio
03.2021 - 09.2023
  • Monitored facility access and maintained security protocols for NSG, Inc.
  • Conducted regular patrols to ensure safety and identify potential hazards.
  • Responded promptly to security incidents and coordinated with local authorities.
  • Assisted in the development of emergency response plans for the organization.

Home Health Aide

Friendly Care
Cincinnati, Ohio
06.2020 - 07.2020
  • Provide light housekeeping for residents
  • Assist in meal preparation and laundry
  • Complete and aid in errands
  • Administered prescribed medications and monitored client health status.

Food Preparation Associate

Cincinnati Temporary Labor
Cincinnati, Ohio
04.2019 - 10.2019
  • Prepared a variety of foods for cooking and service
  • Received and stored food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
  • Maintained a clean and sanitary workspace

General Associate

Labor Works
Cincinnati, Ohio
02.2016 - 09.2019
  • Provided cleaning services in various locations around Cincinnati as needed
  • Packed batteries in the factory according to procedure
  • Removed packages from truck and unloaded them into appropriate areas

General Associate

Bass Pro Sports
Cincinnati, Ohio
12.2018 - 03.2019
  • Welcomed guests as a greeter
  • Performed janitorial tasks as needed
  • Monitored customer interactions on store floor

Housekeeping Associate

Marriott Hotel
Cincinnati, Ohio
07.2018 - 12.2018
  • Provided laundry services for linens
  • Changed sheets daily
  • Restocked rooms with necessities

Education

High School Diploma -

Graduation Alliance
Cincinnati, Ohio
10-2025

Skills

  • Customer service
  • Time management
  • Food safety
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Organizational skills
  • Client safety and first aid
  • First aid and safety
  • Personal care services
  • Wound care
  • Mobility support
  • Housekeeping
  • Light housekeeping
  • Care plan management

Timeline

Graduation high school

Graduation Alliance
09.2025 - Current

Security Officer

Heritage bank center
02.2024 - 04.2025

Security Officer

NSG, Inc in Cincinnati
03.2021 - 09.2023

Home Health Aide

Friendly Care
06.2020 - 07.2020

Food Preparation Associate

Cincinnati Temporary Labor
04.2019 - 10.2019

General Associate

Bass Pro Sports
12.2018 - 03.2019

Housekeeping Associate

Marriott Hotel
07.2018 - 12.2018

General Associate

Labor Works
02.2016 - 09.2019

High School Diploma -

Graduation Alliance
Theresa Hines
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