Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Ippolito

Phenix City,AL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Business Office Manager

LCH Services LLC
04.2022 - Current
  • Maximized cash flow through optimal billing and collection processes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained CRM database with customer updates and report generation.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.

Business Development Manager

James Corlew Chevrolet
07.2021 - 04.2022
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Worked with existing customers to increase purchases of products and services.
  • Negotiated, prepared and signed contracts with clients.
  • Created reports and presentations detailing business development activities.
  • Collected data and performed customer needs analysis.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.

Business Development Manager

Tim Short Mitsubishi
12.2018 - 07.2021
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed research to uncover potential target areas, markets and industries.
  • Generated new business with marketing initiatives and strategic plans.
  • Created reports and presentations detailing business development activities.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Worked with existing customers to increase purchases of products and services.

Education

Bachelor Of Applied Science - Marketing

The Pennsylvania State University
University Park, PA

Skills

  • Policy and Procedure Modification
  • Office Supplies and Inventory
  • CRM Software
  • Office Management
  • Staff Training
  • Accounts Payable and Receivable Auditing
  • Team Management
  • Proposal Writing
  • Human Resource Management
  • Document Quality
  • Business Correspondence
  • Intuit QuickBooks

Timeline

Business Office Manager

LCH Services LLC
04.2022 - Current

Business Development Manager

James Corlew Chevrolet
07.2021 - 04.2022

Business Development Manager

Tim Short Mitsubishi
12.2018 - 07.2021

Bachelor Of Applied Science - Marketing

The Pennsylvania State University

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Theresa Ippolito