Summary
Overview
Work History
Education
Skills
Timeline
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Theresa James

Washington

Summary

Dynamic and detail-oriented professional with experience at Safeway, excelling in customer service and cash management. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in multitasking and staff training, with a strong focus on maintaining inventory and improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Cook's Assistant

Wonder
05.2025 - 09.2025
  • Assisted in meal preparation by chopping, measuring, and mixing ingredients according to recipes.
  • Maintained cleanliness and organization of kitchen workstations and storage areas to ensure safety compliance.
  • Collaborated with chefs to execute daily specials, enhancing menu offerings based on seasonal ingredients.
  • Monitored inventory levels and assisted in ordering supplies to prevent shortages during peak service times.
  • Supported kitchen staff during high-volume service periods, ensuring timely food delivery and customer satisfaction.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.

Clerk/Baker

Safeway
01.2023 - 10.2024
  • Processed incoming correspondence, ensuring timely distribution to appropriate departments.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Assisted with onboarding of new employees.
  • Learned new baking techniques and recipes to expand product offerings.

Cashier

Boom Boom Crabs
12.2023 - 09.2024
  • Handled cash management responsibilities, including balancing drawers at the end of shifts.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Phelps High School
Washington, DC

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Handling payments
  • Multitasking
  • Attention to detail
  • Time management
  • Problem-solving
  • Flexible and adaptable
  • Customer service
  • Teamwork and collaboration
  • Excellent communication
  • Creative thinking
  • Staff training
  • Decision-making

Timeline

Cook's Assistant

Wonder
05.2025 - 09.2025

Cashier

Boom Boom Crabs
12.2023 - 09.2024

Clerk/Baker

Safeway
01.2023 - 10.2024

High School Diploma -

Phelps High School

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