Theresa Jean Baptiste
Clermont,FL
Summary
Dedicated administrative professional with expertise in streamlined operations and meticulous attention to detail. Demonstrates strong judgment and exceptional verbal and written communication skills. Proven track record of enhancing efficiency in administrative processes, contributing to organizational success. Aspiring to leverage these competencies in a dynamic environment that fosters professional growth.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Greater Oasis Christian Academy
Orlando, FL
02.2024 - Current
- Manage students’ accounts.
- Coordinated daily administrative operations while facilitating effective communication with parents.
- Delivered administrative assistance to both principal and assistant.
- Manage duties performed by the secretary.
Medical Billing Manager
MRI AND 3D Diagnostic Center
Orlando, FL
10.2023 - 02.2024
- Handled patient account management and accounts payable.
- Prepared and distributed bills to insurance companies.
- Managed front desk staff.
- Handled inventory and acquired necessary supplies for office and facility needs.
- Provided excellent customer service.
- Resolved issues related to denied or rejected payments from insurance companies.
- Monitored accounts receivable aging reports and worked proactively to reduce outstanding balances due from patients or insurers.
Legal Assistant
Jonathan Tolentino, P.A.
Orlando, FL
01.2023 - 10.2023
- Managed personal injury cases, coordinating client sign-ups.
- Managed various administrative tasks.
- Facilitated administrative tasks for attorneys and paralegals.
- Organize detailed packages to support claim demands.
Credit Officer
Sogebank
Delmas, Haiti, Delmas
03.2020 - 07.2021
- Evaluated commercial and credit loan applications.
- Coordinated collection efforts with customer service, sales, and billing departments to reduce past due balances.
- Evaluated applicants' financial status and creditworthiness to assess loan eligibility.
- Reviewed and interpreted financial records to facilitate credit decisions.
- Performed comprehensive interviews with credit applicants to compile detailed credit reports.
Administrative Assistant
Sogebank
Delmas, Haiti, Delmas
11.2017 - 03.2020
- Handled incoming calls on a multi-line phone system while assisting guests.
- Organized spaces and materials to support efficient meetings.
- Trained new employees on administrative procedures.
- Prepared detailed administrative documents.
Education
BBA - Business Administration And Management
Madonna University
Livonia, MI05-2025
Bachelor of Professional Studies - Accounting And Finance
CFPB- Ecole Professionnelle De Banque
Charles De Gaule, France08-2021
Associate Degree in Business Administration - Business Administration
Christ The King Secretarial School
Port-au-Prince, Haiti06-2017
Skills
- Office administration
- Documentation and reporting
- Business administration
- Multi-line phone proficiency
- Supervising staff
- Customer and client relations
- Credit and collections
- Multitasking and prioritization
Languages
English
Full Professional
French
Native/ Bilingual
Creole
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Greater Oasis Christian Academy
02.2024 - Current
Medical Billing Manager
MRI AND 3D Diagnostic Center
10.2023 - 02.2024
Legal Assistant
Jonathan Tolentino, P.A.
01.2023 - 10.2023
Credit Officer
Sogebank
03.2020 - 07.2021
Administrative Assistant
Sogebank
11.2017 - 03.2020
BBA - Business Administration And Management
Madonna University
Bachelor of Professional Studies - Accounting And Finance
CFPB- Ecole Professionnelle De Banque
Associate Degree in Business Administration - Business Administration
Christ The King Secretarial School
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