Theresa Jenkins
New Lenox,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Great customer and communication skills, which have been honed over many years of working with the public. Detail-oriented team player with strong organizational skills and has the ability to maintain harmonious working relationships.
Overview
28
28
years of professional experience
Work History
Patient Services Supervisor
Silver Cross Hospital
01.2022 - Current
- Responsible for opening/closing department
- Balances safe and cash registers
- Oversees department staff and reports to appropriate manager
- Processes phone and fax orders
- Ensures patients dietary restrictions are followed
- Monitors/documents all food and equipment temperatures
- Completes tray line audits
- Covers staffing shortages
- Assists in training and development of staff; gives input on performance evaluations
Claims Supervisor
Walmart
05.2008 - 06.2021
- Determined which damaged products could be returned for credit
- Audited claim boxes for accuracy and ensured they were packed correctly
- Ordered all supplies for the store
- Sent out broken equipment for repair and returned to proper department
- Balanced monthly journal
- Reconciled bills being disputed by vendors
- Shipped overstock and merchandise with numerous carriers
- Responsible for hazardous waste station
- Made schedules for claims and receiving departments
Cashier Assistant Manager
Trish’s Sunshine Market
07.2001 - 10.2007
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
Payroll/Accounts Payable Clerk
Galaxy Transport
04.1996 - 09.2000
- Cut drivers checks based on mileage
- Paid railroad and vendor invoices
- Entered figures using 10-key calculator to compute data quickly
- Hired drivers based on driving record
- Ran background and Motor Vehicle Reports for potential hires
- Sent drivers for drug tests
- Ensured all licenses, stickers, etc. were up to date on all trucks
- Tracked and Documented drivers logs to ensure sleep/rest brakes were D.O.T. compliant
- Educated employees on hazardous waste management, emergency response and safe work practices.
Education
No Degree - General Studies
Daley College
Chicago, ILHigh School Diploma -
Mother McAuley High School
Chicago, ILSkills
- Effective written and verbal communication
- Math skills and analytics
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Self Motivation
- Patient Relations
- Interpersonal Skills
Timeline
Patient Services Supervisor
Silver Cross Hospital
01.2022 - Current
Claims Supervisor
Walmart
05.2008 - 06.2021
Cashier Assistant Manager
Trish’s Sunshine Market
07.2001 - 10.2007
Payroll/Accounts Payable Clerk
Galaxy Transport
04.1996 - 09.2000
No Degree - General Studies
Daley College
High School Diploma -
Mother McAuley High School