Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Theresa Kittle

South Beloit,IL

Summary

Healthcare professional with two plus decades of direct patient care experience and supervisory experience. Currently attending Western Governors’ University pursuing a bachelor’s degree in healthcare administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Lab Supervisor

UI Health
02.2019 - Current
  • Support the daily operations of the lab and serve as a resource for staff regarding specimen collection and results
  • Training of new employees
  • Perform approximately 25 blood draws per day ,processing samples, and processing orders in Epic
  • Coordinated sample collections for several research studies and COVID 19 testing for staff.
  • Manage inventory of laboratory supplies, reducing waste while maintaining adequate stock levels for smooth operations.
  • Collaborated with other departments to improve overall patient care and diagnostic services.

Medical Assistant -Pediatrics

Beloit Health System
12.2017 - 02.2019
  • Triaged approximately 25 phone messages, forwarding as needed to providers for review, and booking appointments as necessary
  • Trained new employees and medical assistant students.
  • Administered vaccinations as needed, contributing to the overall wellness of the pediatric population served.
  • Prepared patients for physical examinations diligently, conducting thorough assessments of vital signs and medical histories.

Medical Assistant

UW Employee Health Services
04.2017 - 12.2017
  • Roomed new employees for physicals and performed necessary screenings including collection of urine drug screens
  • Performed fit testing for N95 respirator masks
  • Administered and read TB skin tests and administered vaccines.

Medical Assistant -Pediatrics

UW AFCH
05.2015 - 04.2017
  • Set up new patient charts by obtaining records from other facilities
  • Assisted in scheduling patients for multi-disciplinary specialty clinics and tracking flow of staff and patients on the multi-disciplinary clinic days.
  • Prepared patients for physical examinations diligently, conducting thorough assessments of vital signs and medical histories.
  • Enhanced patient comfort by providing compassionate care and support during pediatric exams and procedures.
  • Assisted in the training and onboarding of new medical assistants, providing guidance and mentorship for a cohesive team dynamic.

Medical Assistant -Pediatrics

UIC Women’s & Children’s Health Center
04.2008 - 05.2015
  • Performed routine laboratory tests accurately and promptly to aid in prompt diagnoses and treatment plans.
  • Enhanced patient comfort by providing compassionate care and support during pediatric exams and procedures.
  • Administered vaccinations as needed, contributing to the overall wellness of the pediatric population served.
  • Coordinator for Medicaid (VFC) vaccine program. Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Front desk coverage as needed, Answered telephone calls to offer office information, answer questions, make appointments, check in patients and direct phone calls to staff as appropriate.

Adjunct Instructor

Rockford Career College
09.2011 - 02.2015
  • Instructor for Phlebotomy Technician program and phlebotomy course for the Medical Assistant program with approximately 20 students per class.
  • Developed class syllabus for Phlebotomy Technician program.
  • Managed classroom effectively to maintain a positive learning environment for all students.
  • Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
  • Used lectures, discussions and demonstrations to increase learning and classroom success.

Education

Bachelor of Science - Healthcare Administration

Western Governor’s University
Salt Lake City Utah
04.2025

Skills

  • Inventory Control
  • Teamwork and Collaboration
  • Multitasking
  • Organizational Skills
  • Attention to Detail
  • Training and mentoring
  • Staff Scheduling
  • Interpersonal Skills
  • Staff Supervision

Accomplishments

Have received certifications and micro credentials from Western Governors University.


Member of The National Society of Leadership and Success.


Was a member of the Employee Advisory Council at UW Madison.

Timeline

Lab Supervisor

UI Health
02.2019 - Current

Medical Assistant -Pediatrics

Beloit Health System
12.2017 - 02.2019

Medical Assistant

UW Employee Health Services
04.2017 - 12.2017

Medical Assistant -Pediatrics

UW AFCH
05.2015 - 04.2017

Adjunct Instructor

Rockford Career College
09.2011 - 02.2015

Medical Assistant -Pediatrics

UIC Women’s & Children’s Health Center
04.2008 - 05.2015

Bachelor of Science - Healthcare Administration

Western Governor’s University

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