Job Search Status
Open to workWork Type
Part TimeSeasonal WorkFull TimeLocation Preference
RemoteOn-SiteHybridLocation: Burney, CA
Open to relocation: No
Open To Work
Theresa Knowles
In-Home Supportive Services
Cassel,CA
Work Preference
Summary
Compassionate caregiver with extensive experience at In-Home Supportive Services, adept at enhancing client well-being through personalized care plans and effective communication. Skilled in nutrition management and patient advocacy, I foster independence and dignity while ensuring safety and comfort for clients. Proven ability to adapt to diverse needs and maintain high standards of care.
Overview
30
30
years of professional experience
Work History
IHSS Care Provider
In-Home Supportive Services Shasta County
Redding, CA
05.2023 - Current
- Assisted clients with bathing, grooming, dressing, and other daily personal care tasks.
- Prepared meals and snacks while following dietary preferences and household safety practices.
- Completed light housekeeping, laundry, and sanitation tasks to maintain safe living environments.
- Provided medication reminders and monitored routine needs according to care instructions.
- Supported transportation to medical appointments, errands, and essential community activities.
- Documented care activities accurately and maintained confidential client information.
- Observed changes in client condition and reported concerns promptly to appropriate contacts.
- Fostered respectful, dependable relationships while preserving client dignity and independence.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Facilitated communication between clients and their families to foster strong relationships and mutual understanding.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Scheduled daily and weekly care hours for client caseload.
- Reminded clients about medications, appointments, and daily routines.
- Encouraged client independence while providing respectful, reliable daily assistance.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Administered medication reminders and maintained consistent daily care routines.
Rural Mail Carrier Associate
USPS, United States Postal Service
Oroville , CA
04.2019 - 11.2022
- Verified addresses and prepared accountable mail for accurate handoff
- Operated postal vehicle safely through rural roads and weather conditions
- Collected outgoing mail and completed pickup requests from customers
- Loaded mail trays and organized route materials for efficient dispatch
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
- Signed and received mail with signature requirements upon delivery and loading.
- Assisted new hires in acclimating to job responsibilities, providing guidance and support to ensure seamless onboarding processes.
- Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
- Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Organized mail ahead of delivery runs for correct routing.
- Handled accurate cash payments for postage and incurred fees.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
Rural Mail Carrier Associate
USPS, United States Postal Service
Paradise, CA
02.1997 - 04.2019
- Sorted and cased mail for rural routes, organizing letters, flats, and packages for efficient delivery.
- Delivered mail and parcels along assigned routes while following USPS safety and service standards.
- Loaded postal vehicle with mail, packages, and supplies for accurate route completion.
- Scanned packages and updated delivery status using handheld USPS tracking equipment.
- Collected outgoing mail and postage from customers, maintaining timely service throughout route.
- Verified addresses and route details to reduce misdeliveries and ensure accurate distribution.
- Assisted customers with mail inquiries, forwarding requests, and delivery concerns professionally.
- Maintained vehicle readiness and reported route issues, supporting reliable daily operations.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Handled accurate cash payments for postage and incurred fees.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Organized mail ahead of delivery runs for correct routing.
Education
High School Diploma -
Paradise High School
Paradise, CA06.1982
Skills
Emotional support
Grooming assistance
Physical mobility support
Compassionate caregiving
Laundry services
Adaptable approach
Transportation assistance
Nutrition monitoring
Housekeeping tasks
Meal preparation
Feeding support
Patient assistance
Interpersonal communication
Personal hygiene assistance
Patient care
Patient transportation
Light housekeeping
First aid and safety
Progress documentation
[State] Driver's license
Housekeeping
Safety procedures
Mobility support
Patient transport
Medication organization
Schedule management
Patient advocacy
Nutrition management
Client safety and first aid
Personal care services
Nutritional meal preparation
Time management
Light cleaning
Clear communication
Decision-making
Meal planning and preparation
Safety compliance
Personal care aide
Household cleaning
Client satisfaction
Diet and nutrition
Care planning
Relationship building
Documentation and recordkeeping
Personal care worker
Injury prevention
Problem identification
Errands
Family member training
Personal care homemaker
Timeline
IHSS Care Provider
In-Home Supportive Services Shasta County
05.2023 - Current
Rural Mail Carrier Associate
USPS, United States Postal Service
04.2019 - 11.2022
Rural Mail Carrier Associate
USPS, United States Postal Service
02.1997 - 04.2019
High School Diploma -
Paradise High School