Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Theresa Link

Naperville,IL

Summary

Highly accomplished Accounts Receivable Specialist with over 7 years of progressive experience in financial operations, business development, and process improvement. Demonstrates exceptional expertise in managing large-scale financial transactions, streamlining departmental processes, and enhancing overall financial accuracy and efficiency. Adept at fostering strong vendor and client relationships while ensuring compliance with contract management and audit standards. Proven ability to lead cross-functional teams, introduce automated solutions, and resolve complex financial discrepancies. Seeking to leverage expertise in accounts management and leadership within a dynamic organization.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Accounts Receivable Representative

NPL Construction Co.
Naperville, IL
8 2021 - Current
  • Process and classify financial transactions, ensuring alignment with specific accounting codes and company policies
  • Audit and validate postings, figures, and financial reports for accuracy, minimizing discrepancies by 10%
  • Lead communication efforts with key business leaders to confirm accuracy and resolve billing inquiries, successfully recovering $50K in aged receivables within the first six months
  • Spearheaded the creation of weekly invoices and assisted in fulfilling audit requests, ensuring full compliance with contract management requirements for subcontractors
  • Collaborated across departments to resolve issues related to unbilled and unapplied receivables, reducing outstanding aged items by 15%
  • Trained and cross-trained staff members to support workflow consistency and team efficiency, improving overall departmental productivity.

Accounts Receivable Specialist

Sobel Westex
North Las Vegas, NV
06.2020 - 07.2021
  • Enhanced the department’s efficiency by automating key AR processes, resulting in a 20% reduction in manual errors
  • Processed customer payments, reconciled account discrepancies, and maintained detailed records, contributing to a 30% improvement in payment turnaround time
  • Initiated collection strategies on past due accounts, successfully reducing outstanding debts by 18%
  • Provided consistent customer service to resolve billing disputes, enhancing client satisfaction and retention.

Accounts Payable Supervisor

Brady Linen Services
North Las Vegas, NV
07.2019 - 05.2020
  • Managed a high-volume vendor relationship portfolio, overseeing check batches and issuing payments to ensure timely processing
  • Implemented Workplace OCR in Paramount, which resulted in a 25% improvement in the accuracy and speed of AP processing
  • Directed the reconciliation of credit card transactions and supervised AP and Purchasing Card operations, improving financial reporting by reducing discrepancies
  • Trained and mentored new hires in AP processes, improving team performance and onboarding efficiency.

Accounts Receivable Lead

Brady Linen Services
North Las Vegas, Nevada
09.2018 - 06.2019
  • Led the AR team in responding to customer inquiries, maintaining consistent communication to ensure invoice accuracy
  • Streamlined cash application processes in MS Dynamics GP, reducing processing time by 15%
  • Collaborated with department heads to maintain up-to-date customer records and accounts, ensuring timely resolution of outstanding invoices.
  • Provided exceptional customer service by promptly addressing client inquiries, clarifying billing issues, and resolving disputes in a timely manner.
  • Generated comprehensive reports for management review, highlighting key performance indicators related to accounts receivable activities.
  • Supported company growth by effectively managing an expanding portfolio of customer accounts without compromising service quality or attention to detail.

Accounts Payable Clerk

Brady Linen Services
North Las Vegas, IL
09.2015 - 09.2018
  • Processed vendor invoices and employee reimbursements, ensuring adherence to internal protocols and procedures
  • Reconciled vendor statements and supported year-end audit requests, contributing to a smooth audit process with minimal discrepancies
  • Participated in a plant acquisition project in Hawaii, providing critical AP support to ensure seamless integration of financial operations.

Biller

Edward Don & Co.
Woodridge, IL
09.2013 - 07.2015
  • Processed over 600 invoices daily using SAP and Readsoft, ensuring prompt and accurate billing for factory-direct orders
  • Assisted in resolving inquiries from the sales department, improving communication and response times by 20%.

Education

Bachelor of Arts in General Studies -

Western Illinois University
Macomb, IL
08.2010 - 05.2013

Skills

Financial Analysis & Reporting

Accounts Receivable/Payable Management

Process Optimization & Automation

Customer Relations & Conflict Resolution

Team Leadership & Training

Contract Compliance & Audit Support

Vendor Management & Reconciliation

Technical Proficiency in S4 Hana, Microsoft Dynamics GP & NAV, SAP, AS400

S4 Hana

SIP

Microsoft Dynamics GP & NAV

AS400

Paramount

Workplace OCR

SAP

Readsoft

Microsoft Excel

Word

OneNote

QuickBooks

Invoice Processing

Payment Negotiations

Financial records and reporting

References

Available upon request

Timeline

Accounts Receivable Specialist

Sobel Westex
06.2020 - 07.2021

Accounts Payable Supervisor

Brady Linen Services
07.2019 - 05.2020

Accounts Receivable Lead

Brady Linen Services
09.2018 - 06.2019

Accounts Payable Clerk

Brady Linen Services
09.2015 - 09.2018

Biller

Edward Don & Co.
09.2013 - 07.2015

Bachelor of Arts in General Studies -

Western Illinois University
08.2010 - 05.2013

Accounts Receivable Representative

NPL Construction Co.
8 2021 - Current

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Theresa Link