Theresa Long
Waddy,KY
Summary
Results-driven and adaptable HR professional with 10 years of experience in diverse human resources functions, including talent acquisition, employee relations, and benefits administration. Seeking a challenging HR role where my strategic mindset, strong interpersonal skills, and passion for fostering positive workplace cultures can contribute to the overall success and growth of a dynamic organization.
Overview
12
12
years of professional experience
Work History
HR Manager
Christian Care Communities
01.2021 - Current
- Implement onboarding process for all new hires
- Address and resolve employee relations issues, conflicts, and concerns
- Provide guidance and counseling to employees on HR-related matters
- Ensure compliance with labor laws and company policies
- Communicate and enforce organizational policies
- Complete payroll bi-weekly
- Workers Comp Administration for community
- Coordinates Leave of Absence requests, follow up to ensure compliance
- Responds to unemployment claims
- Tracks and issues performance appraisal completion by supervisors.
HR Coordinator
Christian Care Communities
01.2021 - 11.2021
- Onboarding for all Program Support Center Employees
- Administration of employee reward system – Boost
- Responsible for organization wide employee referral program and sign on bonus payouts
- Prepares and submits invoices to for the HR Department
- Sends out monthly employee turnover reports for all communities
- Mailed out COBRA letters bi-weekly for terminated employees in all communities.
Instructional Assistant
Shelby County Public Schools
08.2019 - 06.2020
- Worked with individuals or small groups of students to reinforce learning concepts
- Provided additional support for students with diverse learning needs
- Monitor students during class and lunch
- Assist with the management of student behavior and enforce classroom rules
- Collaborate with teaches and other staff to support student learning.
Front Desk Coordinator
Christian Care Communities
03.2019 - 08.2019
- Responsible for performing administrative support functions
- Answering and fielding telephone calls
- Greeting and directing all guests, vendors, and service/delivery personnel
- Ordering and maintaining office supplies
- Preparing daily deposit for accounting department
- Assisting Human Resources, Accounting and Mission Advancement departments with various projects
- Utilizing Microsoft Office products such as Work, Excel, PowerPoint and Outlook.
Weekend OnCall Supervisor and Recruiter
Home Instead Senior Care
01.2016 - 12.2016
- Interviewed and hired new Caregivers
- Utilized Careerbuilder, Monster and Indeed to recruit candidates
- Responsible for completing background checks and drug screens on new hires
- Attend job fairs as needed for recruiting
- Answered all incoming calls over the weekend and assisted clients and employees as needed
- Filled any urgent client needs with the right caregiver
- Assisted Caregivers over the phone with any problems that arose during shifts.
Care Team Coordinator
Gentiva Health Care
09.2011 - 01.2013
- Effectively matched Skilled Nurses and Therapists with home health patient utilizing CaseMatch
- Acted as a customer service liaison for branch associates, caregivers and patients
- Responsible for daily payroll of clinical staff
- Ordered and billed medical supplies for branch and patients
- Maintained clinical staffs’ weekly schedules
- Received and entered Doctor Orders for patients
- Entered all incident reports for branch
- Prepared new patient information for clinical staff
- Recruited Skilled Nurses and Therapists.
Education
Business Management -
Jefferson Community College
Louisville, KYMercy Academy
Louisville, KYSkills
- Recruitment strategies
- Benefits and payroll coordination
- Staff recruiting and retention
- Superb interpersonal skills
- Benefits administration
- Time management
Volunteer Experience
- Shelby East Middle PTSA, 08/2018, 06/2020, President – 2018-2019 School Year
- Heritage Elementary PTO, 08/2013, 07/2016, President – 2014-2015 and 2015-2016 school year
- Heritage Elementary Family Resource Advisory Council, 08/2013, Present, Chairperson, Provides the Family Resource Center with guidance to help with achieving its goals., Responsible for leading the bi-monthly meetings and approving changes along with the Center Director.
Timeline
HR Coordinator
Christian Care Communities
01.2021 - 11.2021
HR Manager
Christian Care Communities
01.2021 - Current
Instructional Assistant
Shelby County Public Schools
08.2019 - 06.2020
Front Desk Coordinator
Christian Care Communities
03.2019 - 08.2019
Weekend OnCall Supervisor and Recruiter
Home Instead Senior Care
01.2016 - 12.2016
Care Team Coordinator
Gentiva Health Care
09.2011 - 01.2013
Business Management -
Jefferson Community College
Mercy Academy
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