Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Lyons-Karis

Osceola,WI

Summary

Dynamic retail professional with a goal-oriented mindset, recognized for enhancing customer satisfaction at Kwik Trip through effective upselling and exceptional service. Proven reliability and teamwork skills, coupled with cash handling accuracy, have consistently contributed to improved store performance and a positive shopping experience.

Overview

17
17
years of professional experience

Work History

Retail Co-Worker/GSL

Kwik Trip
08.2022 - Current
  • Contributed to increased revenue with effective upselling techniques and product recommendations tailored to customers'' needs.
  • Improved customer satisfaction levels by providing prompt, friendly, and knowledgeable assistance.
  • Enhanced store reputation through exceptional customer service and active listening skills to address concerns and resolve issues promptly.
  • Optimized store layout for better foot traffic flow and accessibility resulting in improved customer shopping experience.
  • Collaborated with team members to efficiently manage day-to-day tasks and achieve overall store goals.
  • Supported visual merchandising initiatives by rearranging product layouts as directed by management or marketing materials provided from headquarters.
  • Managed loss prevention efforts by adhering to store security protocols and reporting suspicious activity when necessary.
  • Participated in regular team meetings to discuss strategies for improving sales performance and addressing challenges faced by the retail staff.
  • Trained new employees on company policies, procedures, and best practices for successful performance in their roles.

Preschool Teacher

St. Anne's Catholic Schools
08.2023 - 04.2025
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Established positive communication with parents in daily conversation and formal conferences.

Owner/Teacher

Theresa's Tots Family Childcare
10.2013 - 06.2021
  • Managed day-to-day business operations.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Established foundational processes for business operations.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Teacher/Team Leader

Daisy Hill
06.2008 - 02.2011
  • Managed resources effectively, ensuring all students had access to necessary materials for success in the classroom.
  • Served as a mentor for new teachers, providing guidance on effective classroom management strategies and instructional practices.
  • Collaborated with colleagues to create interdisciplinary learning experiences, fostering a holistic educational environment.
  • Consistently maintained high expectations for both academics and behavior, resulting in a culture of excellence within the classroom community.
  • Participated in ongoing professional learning opportunities to stay current with educational trends and research-based practices.
  • Established positive relationships with parents through regular communication and involvement in school events, enhancing the home-school connection.
  • Developed tailored lesson plans for diverse learners, ensuring individual growth and improved academic outcomes.

Education

Early Childhood Care And Education

UW
River Falls
12-2021

Skills

  • Reliability and punctuality
  • Goal-oriented mindset
  • Cash handling accuracy
  • Store maintenance
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Time management

Timeline

Preschool Teacher

St. Anne's Catholic Schools
08.2023 - 04.2025

Retail Co-Worker/GSL

Kwik Trip
08.2022 - Current

Owner/Teacher

Theresa's Tots Family Childcare
10.2013 - 06.2021

Teacher/Team Leader

Daisy Hill
06.2008 - 02.2011

Early Childhood Care And Education

UW

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