Theresa Marie Smith
Lacey,WA
Summary
Results-driven case management professional with a proven track record in effective client advocacy and support. Expertise in conducting comprehensive assessments and developing tailored care plans that address unique client needs. Strong collaboration skills with multidisciplinary teams and the ability to adapt to dynamic situations to achieve optimal client outcomes. Committed to fostering a supportive environment that empowers clients and enhances overall well-being.
Overview
5
5
years of professional experience
Work History
Art Director
South Sound Boys and Girl's Club
11.2025 - Current
- Developed engaging lesson plans integrating diverse art techniques and materials.
- Assessed student progress through regular evaluations and constructive feedback.
- Mentored students in individual projects, promoting self-expression and critical thinking.
Supportive Housing Case Manager
Compass Career Solutions
12.2020 - 10.2024
- Coordinated efforts with State of Washington to oversee GOSH voucher implementation and support stakeholders.
- Analyzed client situations involving complex mental and behavioral challenges to deliver appropriate housing and support services.
- Executed detailed planning and documentation strategies to fulfill Washington state and GOSH voucher compliance obligations.
- Coordinated comprehensive service provision for clients to ensure housing stability and mitigate eviction risks.
- Achieved improved safety for clients and community through collaboration with law enforcement, DCR crew, and local psychiatric hospitals. Fostered partnerships to strengthen community safety initiatives.
Case Manager II
Telecare of Thurston County
- Prepare and maintain all required Treatment Records and Reports.
- Guide Clients in the development of Goals, Skills and Strategies for dealing with their challenges.
- Perform Crisis Interventions to help ensure the safety of clients and others
- Act as Client Advocate to Coordinate required Services or to Resolve Problems in Crisis Situations.
- Refer Patients, Clients or Family Members to Community Resources.
- Collaborate with Mental Health Professionals and other staff members to perform Clinical Assessments.
- Fill out and maintain Client-related paperwork, including Federal-and State Mandated Forms, Client Diagnostic Records and Progress Notes.
Site Director
South Sound YMCA
- Responsible for Nurturing Children through Purposeful Evidence Based Programing.
- Directly Responsible for the Planning and Execution of Curriculum that Achieved Program Goals and Positive Outcomes to Children from Diverse Populations.
- Built and Maintained working Relationships with Community Partners through Strategic and Targeted Outreach including School Districts, Family Support Services, City/County Health Agencies, Law Enforcement and Social Service Agencies.
- Established Policies, Procedures and Best Practices that meet WA State Guidelines for Early Education.
Account Executive
KGY/KAYO Radio
- Responsible for Prospecting, Marketing, and Maintaining both Existing and New Clients.
- Planned and Executed Media Advertising Campaigns and Promotion: managed all Contacts, Paperwork. Venues and follow up.
- Represented a Consumer Orientation and Perspective in all Internal and External Company Activities.
- Reached agreements with Clients that contributed to the continued success of their business.
Education
Bachelor of Science - Psychology
Central WA University
Ellensburg, WA06-1983
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South Puget Sound Community College
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California State University Stanislaus
BA - Psychology
Central Washington University
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St Martin’s University
Skills
- Coursework in medical sciences
- Effective case manager in fast-paced settings
- Psychology undergraduate degree
- Certified peer support specialist
- Licensed agency affiliation
- Certified in CPR
- Skilled in task management
- Strong Written and Verbal Communication Skills
- Experience with diverse groups
- Support for individuals facing chronic homelessness
- Problem-solving
- Case management
- Time management
Timeline
Art Director
South Sound Boys and Girl's Club
11.2025 - Current
Supportive Housing Case Manager
Compass Career Solutions
12.2020 - 10.2024
Case Manager II
Telecare of Thurston County
Site Director
South Sound YMCA
Account Executive
KGY/KAYO Radio
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South Puget Sound Community College
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California State University Stanislaus
BA - Psychology
Central Washington University
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St Martin’s University
Bachelor of Science - Psychology
Central WA University