Theresa Mcalester
Hugo,OK
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
26
26
years of professional experience
Work History
Assistant Manager
Chili's Bar and Grill Grant Casino
Grant, Oklahoma
01.2017 - Current
- Assisted in managing daily restaurant operations and staff scheduling.
- Ensured compliance with health and safety regulations during service hours.
- Monitored customer feedback to enhance dining experience and service quality.
- Implemented staff performance evaluations to promote teamwork and efficiency.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Caregiver
Lakes Regional
01.2000 - 01.2017
- Provided personal care and assistance with daily living activities for clients.
- Developed and maintained trusting relationships with clients and their families.
- Maintained cleanliness and organization in living spaces to promote comfort.
- Documented daily care activities and communicated changes to healthcare providers.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
Education
High School Diploma -
Hugo High School
Hugo, OK05-1987
Skills
- Staff scheduling
- Compliance monitoring
- Customer feedback analysis
- Performance evaluation
- Operations supervision
- Conflict resolution
Timeline
Assistant Manager
Chili's Bar and Grill Grant Casino
01.2017 - Current
Caregiver
Lakes Regional
01.2000 - 01.2017
High School Diploma -
Hugo High School
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