Theresa McClure

• Provided around-the-clock support for daily living activities for spouse with end-stage renal disease, maintaining comfort and quality of life.

B.E.D./Med-Surg

• Assisted nursing staff in providing direct patient care and support.
• Monitored patient vital signs and reported changes to the healthcare team.
• Maintained cleanliness and organization of patient rooms and common areas.

• P-6: Acute Adult Behavioral Medicine
• Collaborated with multidisciplinary teams to enhance patient care strategies.
• Documented patient progress and care activities in electronic health records.

• Provided roadside assistance to stranded motorists
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Managed customer accounts using Xerox’s internal CRM system for efficient service delivery.
• Collaborated with team members to enhance customer satisfaction and service quality.