Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Affiliations
Work Preference
Software
Interests
Timeline
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Theresa McVeigh

Summary

Accomplished HR professional with a proven track record at Instrument Sales and Service, Inc., excelling in benefits administration, payroll processing, and enhancing employee relations. Skilled in data compilation / analysis, and interpersonal communications. Demonstrates exceptional organizational skills and adaptability, contributing to streamlined HR operations and positive workplace culture.

Overview

30
30
years of professional experience
1
1
Certification

Work History

HR Administrator

Instrument Sales and Service, Inc.
06.2017 - 06.2024

Department of One - For all Human Resource and Payroll Functions.

  • Administered employee benefits programs and assisted with open enrollment, including company self-insured medical plans. Acted as a Fiduciary for company 401k plan.
  • Oversaw hiring, staffing, employee relations and labor law compliance.
  • Wrote job postings, reviewed resumes and performed phone interviews for all open positions, prior to sending to hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Answered employee inquiries regarding company policies, health benefits and 401k options.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, interpret company policies, and address employee relations issues.
  • Organized company-wide events designed to boost employee morale.
  • Created complex spreadsheets for various departments to track and analyze data, along with corporate forms for both internal and customer use.

HR Assistant

Instrument Sales and Service, Inc.
01.2008 - 06.2017
  • Processed payroll for over 100 employees in six different states.
  • Updated HR databases with new employee information, changes in benefits, and other details.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained office supplies, distributed mail and processed daily AR deposits.

AR Specialist

Instrument Sales and Service, Inc.
01.2004 - 01.2008
  • Managed efficient cash flow by processing daily AR deposits, accurately posting cash receipts, and independently addressing, and resolving issues.
  • Reviewed accounts on regular basis to assess aging and contacted clients with past due accounts to negotiate payment.
  • Processed tax exempt certificates, customer invoices, and vendor credit inquiries.

Lead Clerk: Cash Applications

Consolidated Freightways
01.1994 - 07.2003
  • Trained over 50 new employees from diverse backgrounds, in both general PC use and in the functions of the cash applications process.
  • Assigned, oversaw and evaluated the work of over 30 employees at one time.
  • Reconciled bank deposit errors, authorizing account adjustments up to $25,000.

Education

Bachelor of Science - International Business

Linfield College
Mcminnville, OR
06.1998

Bachelor of Arts - French

Linfield College
Mcminnville, OR
06.1994

Skills

  • Reliability
  • Analytical and Critical Thinking
  • Excellent Communication
  • Adaptability and Flexibility
  • Attention to Detail
  • Problem-solving abilities
  • Organizational Skills
  • Microsoft Office
  • Benefits Administration
  • Payroll Processing
  • Employment law knowledge
  • Recruitment / Job Posting
  • Onboarding and Orientation
  • Termination Documentation
  • Data / Financial Analysis
  • Professionalism / Discretion

Certification

  • SHRM - Certified Professional (SHRM-CP) - 02/2019 - 07/2025


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Society for Human Resources Management (SHRM)
  • Portland Human Resources Management (PHRMA)

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Company CultureHealthcare benefitsWork from home optionWork-life balancePersonal development programs

Software

Microsoft Office Suite - including Advanced Excel

Adobe Acrobat Pro

Interests

Sewing / Crochet - I have a booth at a local Crafter's Mall in Gresham

Timeline

HR Administrator

Instrument Sales and Service, Inc.
06.2017 - 06.2024

HR Assistant

Instrument Sales and Service, Inc.
01.2008 - 06.2017

AR Specialist

Instrument Sales and Service, Inc.
01.2004 - 01.2008

Lead Clerk: Cash Applications

Consolidated Freightways
01.1994 - 07.2003

Bachelor of Science - International Business

Linfield College

Bachelor of Arts - French

Linfield College
Theresa McVeigh