Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Affiliations
Work Preference
Software
Interests
Timeline
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Theresa McVeigh

Summary

Accomplished HR professional with a proven track record at Instrument Sales and Service, Inc., excelling in benefits administration, payroll processing, and enhancing employee relations. Skilled in data compilation / analysis, and interpersonal communications. Demonstrates exceptional organizational skills and adaptability, contributing to streamlined HR operations and positive workplace culture.

Overview

30
30
years of professional experience
1
1
Certification

Work History

HR Administrator

Instrument Sales and Service, Inc.
Portland, OR
06.2017 - 06.2024

Department of One - For all Human Resource and Payroll Functions.

  • Administered employee benefits programs and assisted with open enrollment, including company self-insured medical plans. Acted as a Fiduciary for company 401k plan.
  • Oversaw hiring, staffing, employee relations and labor law compliance.
  • Wrote job postings, reviewed resumes and performed phone interviews for all open positions, prior to sending to hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Answered employee inquiries regarding company policies, health benefits and 401k options.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, interpret company policies, and address employee relations issues.
  • Organized company-wide events designed to boost employee morale.
  • Created complex spreadsheets for various departments to track and analyze data, along with corporate forms for both internal and customer use.

HR Assistant

Instrument Sales and Service, Inc.
Portland, OR
01.2008 - 06.2017
  • Processed payroll for over 100 employees in six different states.
  • Updated HR databases with new employee information, changes in benefits, and other details.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained office supplies, distributed mail and processed daily AR deposits.

AR Specialist

Instrument Sales and Service, Inc.
Portland, OR
01.2004 - 01.2008
  • Managed efficient cash flow by processing daily AR deposits, accurately posting cash receipts, and independently addressing, and resolving issues.
  • Reviewed accounts on regular basis to assess aging and contacted clients with past due accounts to negotiate payment.
  • Processed tax exempt certificates, customer invoices, and vendor credit inquiries.

Lead Clerk: Cash Applications

Consolidated Freightways
Portland, OR
01.1994 - 07.2003
  • Trained over 50 new employees from diverse backgrounds, in both general PC use and in the functions of the cash applications process.
  • Assigned, oversaw and evaluated the work of over 30 employees at one time.
  • Reconciled bank deposit errors, authorizing account adjustments up to $25,000.

Education

Bachelor of Science - International Business

Linfield College
Mcminnville, OR
06.1998

Bachelor of Arts - French

Linfield College
Mcminnville, OR
06.1994

Skills

  • Reliability
  • Analytical and Critical Thinking
  • Excellent Communication
  • Adaptability and Flexibility
  • Attention to Detail
  • Problem-solving abilities
  • Organizational Skills
  • Microsoft Office
  • Benefits Administration
  • Payroll Processing
  • Employment law knowledge
  • Recruitment / Job Posting
  • Onboarding and Orientation
  • Termination Documentation
  • Data / Financial Analysis
  • Professionalism / Discretion

Certification

  • SHRM - Certified Professional (SHRM-CP) - 02/2019 - 07/2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Society for Human Resources Management (SHRM)
  • Portland Human Resources Management (PHRMA)

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Company CultureHealthcare benefitsWork from home optionWork-life balancePersonal development programs

Software

Microsoft Office Suite - including Advanced Excel

Adobe Acrobat Pro

Interests

Sewing / Crochet - I have a booth at a local Crafter's Mall in Gresham

Timeline

HR Administrator

Instrument Sales and Service, Inc.
06.2017 - 06.2024

HR Assistant

Instrument Sales and Service, Inc.
01.2008 - 06.2017

AR Specialist

Instrument Sales and Service, Inc.
01.2004 - 01.2008

Lead Clerk: Cash Applications

Consolidated Freightways
01.1994 - 07.2003

Bachelor of Science - International Business

Linfield College

Bachelor of Arts - French

Linfield College
Theresa McVeigh