Theresa Michael
Lincoln,CA
Overview
30
30
years of professional experience
Work History
Administrative Assistant
CA State Retirees
Sacramento, CA
01.2013 - Current
- Applied skills attained as Contracts Administrator, Administrative Assistant and Executive Assistant
- Exercise duties of Administrative Technician
- Improved communications between vendors and members enabling CSR to increase and retain membership
- Assist CSR administrator and support staff by organizing departmental supplies and creating new member packets as well as retired annuitant information
- As a constituent in Delegate Assembly, improved billing process and reservations process by exercising confidentiality and professionalism between support staff and members
- Directly assisting in the administration of the CSR division, in addition to the full range of secretarial duties, relieves the appropriate support staff of delegated non-management tasks
- Overall understanding of the CSEA Central Support function and CSR departmental specifics
- Event Planning – Create new member packets for membership recruitment events, chapter meetings/events, CSR Board meetings and delegate assembly
- Auditing – Routing communications, process cancellation notices with necessary requirements, update membership records by gathering information
- Accounting – Request/submit payment on department billings, maintaining corporate credit card/P.O
- Marketing/Sales – Explain CSR membership
- Create membership packet
- Update CRM member records
- Process e-mail/phone/walk-in inquiries
- Contracting – Obtain/review department invoices when required
- Communications – Resolve member complaints in a professional manner
- Evaluating options and offering good solutions
- Editing – Review CSR newspaper/website and other printed materials when required
- Management of Workflow – Oversee workflow of office supplies needed for meetings, new member packets, recruitment materials
Contracts Administrator
SRI International Engineering Division
07.2004 - 05.2006
Administrative Assistant
SRI International Engineering Division
11.2001 - 07.2004
Executive Assistant
Imatron Inc.
06.1988 - 03.2001
Caregiver to Disabled Family Member
05.2006 - 01.2010
Timeline
Administrative Assistant
CA State Retirees
01.2013 - Current
Caregiver to Disabled Family Member
05.2006 - 01.2010
Contracts Administrator
SRI International Engineering Division
07.2004 - 05.2006
Administrative Assistant
SRI International Engineering Division
11.2001 - 07.2004
Executive Assistant
Imatron Inc.
06.1988 - 03.2001
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