Theresa Monroe
Ritzville,WA
Summary
Compassionate Individual Provider known for high productivity and efficiency in task completion. Possess specialized skills in personalized care planning, crisis management, and adaptive communication techniques. Excel using empathy, active listening, and patience to foster trust and build strong relationships with clients.
Overview
28
28
years of professional experience
Work History
Individual Provider
Direct Care of Washington
Ritzville, Washington
10.2004 - 12.2024
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Provided transportation services to medical appointments or other errands when necessary.
- Reported any changes in condition that may warrant further evaluation by healthcare professionals.
- Assisted clients with maintaining good personal hygiene.
- Contributed to case reviews of client status and progress.
- Monitored vital signs and reported any abnormalities to supervisor and nurse practitioner.
- Assisted clients with activities of daily living such as meal preparation, light housekeeping and shopping.
- Participated in training sessions to learn about new treatments and procedures for clients.
- Attended staff meetings and provided input related to client care issues.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Maintained detailed records of services performed on clients.
- Researched community resources available for elderly individuals needing additional help at home.
- Maintained a clean environment by washing dishes, laundry items, vacuuming floors, dusting furniture.
- Built strong and trusting rapport with clients and loved ones.
- Developed individualized care plans based on the needs of each client.
- Organized oral medications for clients following dosage and schedule requirements.
- Instructed family members on how to provide bedside care.
- Drove clients to doctors' appointments and social outings.
- Consulted with client care team to continually update care plans.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Observed client behaviors and documented progress notes on a regular basis.
- Administered medications according to instructions from physician or nurse practitioner.
- Assisted with physical therapy exercises prescribed by the therapist.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Communicated with clients' families or other caregivers regarding changes in the client's condition or behavior.
- Recorded client status progress and challenges in logbooks and reports.
- Encouraged clients to participate in recreational activities such as reading books and playing board games.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Volunteer
Shriners Medical Center
Spokane, WA
01.2001 - 09.2004
- Participated in team-building exercises to strengthen relationships among volunteers.
- Offered support and assistance to community members.
- Assisted with fundraising efforts, including event planning and donor outreach.
Individual Provider
Royal Park Resort
Spokane, Washington
04.1997 - 12.2000
- Administered medications according to instructions from physician or nurse practitioner.
- Assisted clients with maintaining good personal hygiene.
- Drove clients to doctors' appointments and social outings.
- Encouraged clients to participate in recreational activities such as reading books and playing board games.
- Helped clients get in and out of beds and wheelchairs.
- Attended staff meetings and provided input related to client care issues.
- Observed client behaviors and documented progress notes on a regular basis.
- Recorded client status progress and challenges in logbooks and reports.
- Provided personal care and assistance to clients in their homes, including bathing, dressing, grooming, toileting and ambulation.
- Organized oral medications for clients following dosage and schedule requirements.
- Reported any changes in condition that may warrant further evaluation by healthcare professionals.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Assisted with physical therapy exercises prescribed by the therapist.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Education
High School Diploma -
North Central High School
Spokane, WA08-1989
Skills
- First aid and CPR
- Professionalism and ethics
- Client confidentiality
- Cultural history
- Boundary setting
- Healthcare
- Documentation proficiency
- Exceptional communication
- Physical therapy
- Housekeeping
- Chauffeuring
- Medical chart documentation
- Adaptability
- Continuous improvement
- First aid certification
- Personal care aide
- Dementia care
- Emotional support
- Filing and data archiving
- Medical appointment scheduling
- Multitasking
- Meal planning and preparation
- Cook healthy meals
- Mobility assistance
- Medication administration
- Effective communication
- Patient advocacy
- Emergency response
- Physical therapy assistance
- Personal Care Equipment Operation
- CPR/AED
Timeline
Individual Provider
Direct Care of Washington
10.2004 - 12.2024
Volunteer
Shriners Medical Center
01.2001 - 09.2004
Individual Provider
Royal Park Resort
04.1997 - 12.2000
High School Diploma -
North Central High School
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