Summary
Overview
Work History
Education
Skills
Timeline
Generic
Theresa Mosher

Theresa Mosher

Human Resources Compliance Manager | Senior Payroll And Benefits Manager
Sitka,AK

Summary

Detail oriented Human Resources Compliance Manager and Senior Payroll & Benefits Administrator with over 20 years of experience in payroll, healthcare finance, benefits administration, and compliance oversight. Demonstrated expertise in regulatory adherence, multi-state payroll systems, and healthcare reimbursements through effective leadership in government, healthcare, and maritime industries. Recognized for successfully implementing complex system transitions and enhancing operational efficiencies while managing cross-functional teams with professionalism and clarity. Recently earned an MBA in Strategic Leadership (Summa Cum Laude) and actively pursuing new opportunities in all sectors.

Overview

31
31
years of professional experience

Work History

Human Resources Compliance Manager | Senior Payroll & Benefits Administrator

Samson Tug and Barge
01.2019 - Current
  • Manage end-to-end payroll operations across four states, ensuring compliance with all federal, state, and local tax and labor laws.
  • Execute timely and accurate tax filings and multi-state reconciliations.
  • Led transition from self-insured to Premera Blue Cross Blue Shield (2021), enhancing benefit consistency.
  • Reactivated payroll for a dormant business entity and built HR/payroll infrastructure from the ground up.
  • Implemented a new cloud-based payroll system and transitioned all 401(k) plans to a new TPA (Q2 2022).
  • Maintain ongoing vendor relationships and communications with employees, providers, and TPAs.
  • Manage regulatory requirements related to Jones Act, Longshore, and Workers' Compensation programs.
  • End to end 401k independent audit.
  • Annual worker's compensation audit.

Patient Financial Services Manager

Sitka Community Hospital
01.2005 - 01.2008
  • Managed daily operations of patient financial services department; implemented process improvements decreasing A/R balances.
  • Facilitated conversion to a new medical claims clearinghouse, accelerating cash flow.
  • Partnered with finance and HIM to improve charge capture and regulatory compliance.
  • Responsible for hiring, training, and performance evaluations of up to 10 employees.
  • Developed cross-departmental training for admissions staff to enhance patient intake workflow.

Assistant Regional Manager / Contract Administrator

Center for Community
01.2001 - 01.2005
  • Supervised 35+ employees and regional in-home services under Medicaid and state-funded programs.
  • Maintained full regulatory compliance and authored new policy manuals in response to updated Alaska state guidelines.
  • Managed billing, forecasting, and statewide reporting to funders.
  • Conducted compliance audits for regional and subcontracted offices across Alaska.

Training Specialist

Center for Community
01.2001 - 01.2004
  • Provided in-home support to clients with developmental disabilities; created and tracked individualized training plans.
  • Promoted independent living skills using creative reinforcement strategies and consistent documentation.

Anatomy & Physiology Teaching Assistant / Data Management

University of Alaska Southeast
01.1997 - 01.2000
  • Assisted lab course instruction; tutored students both locally and remotely.
  • Managed academic records and digital content using Excel, Access, and web tools.

Home Health Aide / Data Entry Clerk

Sitka Hospital Home Health Agency
01.1995 - 01.1999
  • Delivered CNA-certified in-home patient care; assessed and reported health status changes.
  • Entered and managed large volumes of patient billing data for Medicare compliance.

Education

Master of Business Administration (MBA) - Business Administration and Strategic Leadership

University of Alaska Fairbanks
Fairbanks, AK
05-2025

Bachelor of Business Administration - Business Administration

University of Alaska Southeast
Sitka, AK
05-2002

Skills

Active listener

Timeline

Human Resources Compliance Manager | Senior Payroll & Benefits Administrator

Samson Tug and Barge
01.2019 - Current

Patient Financial Services Manager

Sitka Community Hospital
01.2005 - 01.2008

Assistant Regional Manager / Contract Administrator

Center for Community
01.2001 - 01.2005

Training Specialist

Center for Community
01.2001 - 01.2004

Anatomy & Physiology Teaching Assistant / Data Management

University of Alaska Southeast
01.1997 - 01.2000

Home Health Aide / Data Entry Clerk

Sitka Hospital Home Health Agency
01.1995 - 01.1999

Master of Business Administration (MBA) - Business Administration and Strategic Leadership

University of Alaska Fairbanks

Bachelor of Business Administration - Business Administration

University of Alaska Southeast
Theresa MosherHuman Resources Compliance Manager | Senior Payroll And Benefits Manager