Theresa Mosher
Human Resources Compliance Manager | Senior Payroll And Benefits Manager
Sitka,AK
Summary
Detail oriented Human Resources Compliance Manager and Senior Payroll & Benefits Administrator with over 20 years of experience in payroll, healthcare finance, benefits administration, and compliance oversight. Demonstrated expertise in regulatory adherence, multi-state payroll systems, and healthcare reimbursements through effective leadership in government, healthcare, and maritime industries. Recognized for successfully implementing complex system transitions and enhancing operational efficiencies while managing cross-functional teams with professionalism and clarity. Recently earned an MBA in Strategic Leadership (Summa Cum Laude) and actively pursuing new opportunities in all sectors.
Overview
31
31
years of professional experience
Work History
Human Resources Compliance Manager | Senior Payroll & Benefits Administrator
Samson Tug and Barge
01.2019 - Current
- Manage end-to-end payroll operations across four states, ensuring compliance with all federal, state, and local tax and labor laws.
- Execute timely and accurate tax filings and multi-state reconciliations.
- Led transition from self-insured to Premera Blue Cross Blue Shield (2021), enhancing benefit consistency.
- Reactivated payroll for a dormant business entity and built HR/payroll infrastructure from the ground up.
- Implemented a new cloud-based payroll system and transitioned all 401(k) plans to a new TPA (Q2 2022).
- Maintain ongoing vendor relationships and communications with employees, providers, and TPAs.
- Manage regulatory requirements related to Jones Act, Longshore, and Workers' Compensation programs.
- End to end 401k independent audit.
- Annual worker's compensation audit.
Patient Financial Services Manager
Sitka Community Hospital
01.2005 - 01.2008
- Managed daily operations of patient financial services department; implemented process improvements decreasing A/R balances.
- Facilitated conversion to a new medical claims clearinghouse, accelerating cash flow.
- Partnered with finance and HIM to improve charge capture and regulatory compliance.
- Responsible for hiring, training, and performance evaluations of up to 10 employees.
- Developed cross-departmental training for admissions staff to enhance patient intake workflow.
Assistant Regional Manager / Contract Administrator
Center for Community
01.2001 - 01.2005
- Supervised 35+ employees and regional in-home services under Medicaid and state-funded programs.
- Maintained full regulatory compliance and authored new policy manuals in response to updated Alaska state guidelines.
- Managed billing, forecasting, and statewide reporting to funders.
- Conducted compliance audits for regional and subcontracted offices across Alaska.
Training Specialist
Center for Community
01.2001 - 01.2004
- Provided in-home support to clients with developmental disabilities; created and tracked individualized training plans.
- Promoted independent living skills using creative reinforcement strategies and consistent documentation.
Anatomy & Physiology Teaching Assistant / Data Management
University of Alaska Southeast
01.1997 - 01.2000
- Assisted lab course instruction; tutored students both locally and remotely.
- Managed academic records and digital content using Excel, Access, and web tools.
Home Health Aide / Data Entry Clerk
Sitka Hospital Home Health Agency
01.1995 - 01.1999
- Delivered CNA-certified in-home patient care; assessed and reported health status changes.
- Entered and managed large volumes of patient billing data for Medicare compliance.
Education
Master of Business Administration (MBA) - Business Administration and Strategic Leadership
University of Alaska Fairbanks
Fairbanks, AK05-2025
Bachelor of Business Administration - Business Administration
University of Alaska Southeast
Sitka, AK05-2002
Skills
Active listener
Adaptable in volatile, uncertain, complex and ambiguous situations
Promote inclusive environment
Emotionally intelligent
Capacity to mine and leverage inherent strengths of team members to enhance operational efficiencies
Provide opportunities to connect and promote cross functional collaboration enhancing team culture
Microsoft Office Applications including Microsoft Teams
Payroll Platforms: ADP, Paylocity, QuickBooks Payroll, cloud-based HRIS systems
Benefits: 401(k), Cafeteria Plans, Workers’ Compensation, Health Insurance Admin
Compliance: FMLA, ERISA, ACA, Jones Act, Multi-State Labor Law
Timeline
Human Resources Compliance Manager | Senior Payroll & Benefits Administrator
Samson Tug and Barge
01.2019 - Current
Patient Financial Services Manager
Sitka Community Hospital
01.2005 - 01.2008
Assistant Regional Manager / Contract Administrator
Center for Community
01.2001 - 01.2005
Training Specialist
Center for Community
01.2001 - 01.2004
Anatomy & Physiology Teaching Assistant / Data Management
University of Alaska Southeast
01.1997 - 01.2000
Home Health Aide / Data Entry Clerk
Sitka Hospital Home Health Agency
01.1995 - 01.1999
Master of Business Administration (MBA) - Business Administration and Strategic Leadership
University of Alaska Fairbanks
Bachelor of Business Administration - Business Administration
University of Alaska Southeast