Theresa M. Schmitz
Stow,OH
Summary
Dynamic professional with extensive experience in private Clubs in the Hospitality industry, excelling in quality control and process improvement. Proven ability to enhance workflow efficiency and manage diverse teams. Strong problem-solving skills complemented by meticulous attention to detail, ensuring compliance and high standards in all operations.
Overview
21
21
years of professional experience
Work History
Embroidery Services
Self employed
Stow, Ohio
01.2025 - Current
- Delivered high-quality embroidery craftsmanship and personalized customer service, aligning projects with client budgets and design preferences.
Embroidery Machine Operator
Anything Personalized
Stow/Twinsburg, Ohio
06.2012 - 01.2025
- Completed work orders according to specifications.
- Multiple machine facility.
- Monitored production quality to ensure high standards of embroidery work.
- Implemented process improvements to enhance workflow efficiency in production areas.
- Collaborated with team members in order to meet tight deadlines set by clients.
Human Resource Generalist
Portage Country Club
01.2019 - 01.2022
- Processed bi-weekly payroll for 75-200 employees.
- Maintained all record-keeping related to Human Resources and employment issues.
- Managed compliance with governmental regulations, safety, and workman's compensation.
- Manages monthly Safety Committee meetings and trainings.
- Administers benefits; Medical, Dental, Life and 401k (resolves issues, processes claims).
- Assist Club management in recruitment, selection, and conduct onboarding for all new employees.
- Conduct background checks as required.
- Manages Team Member Scholarship Foundation.
- Processes annual reporting ACA, OSHA, etc.
- Post & balance deposits 2-3 times per week, distributes mail and assists with other business office responsibilities.
Accounting Temp
Portage Country Club, Joslyn Manufacturing & FSM a Dix Communications Inc.
09.2014 - 01.2019
- Managed all account receivable and payable duties while providing intermittent coverage for FLMA leaves and company expansion.
- Conducted monthly inventories for various areas; golf merchandise, culinary, and bars.
Golf Shop Manager/Accounting
Portage Country Club
04.2011 - 07.2012
- Acted as liaison for accounting during acquisition in 2011.
- Managed implementation of merchandise receiving and purchasing procedures.
Accounts Receivable
Portage Country Club
03.2009 - 04.2011
- Processed daily sales, weekly deposits, invoiced private events, processed monthly member statements.
- Maintained tax records and helped with annual audit preparation.
- Performed administration duties such as receptionist when needed.
Assistant Clubhouse Manager
Portage Country Club
01.2005 - 03.2009
- Managed operations of Food & Beverage Department, including scheduling and staffing, across multiple dining facilities and 16 private banquet rooms/areas with seasonal recreational food & beverage operations.
- Coordinated interdepartmental activities to ensure seamless daily operations of the facility.
Education
Bachelor's Degree - Fine & Professional Arts - Hospitality Management
Kent State University
01-2005
Finance for the non-professional
Akron University
Human Resource 101
Fred Pryor
Skills
- Embroidery techniques
- Quality control
- Process improvement
- Inventory management techniques
- Attention to detail
- Problem solving
- Time management expertise
- Customer management
Volunteer Experience
- CYO, Girls Volleyball and Basketball Coach, 2016-2021, 2024
- Kent State University, Mentor for Students in the Hospitality Program
- Campus Kitchen, Food Recovery Program Supervisor, Prepared meals and distributed food to those with food insecurities., Supervised student volunteers., Conducted weekly receiving and inventory., Distributed groceries and meals to various social services.
Activities And Societies
- INTERN- BEACH POINT CLUB, Mamaroneck NY understudy of Randy Ruder, CCM, CCE, MBA
- CMAA-Club Managers of America Association, Secretary/Treasurer, 4 years
Timeline
Embroidery Services
Self employed
01.2025 - Current
Human Resource Generalist
Portage Country Club
01.2019 - 01.2022
Accounting Temp
Portage Country Club, Joslyn Manufacturing & FSM a Dix Communications Inc.
09.2014 - 01.2019
Embroidery Machine Operator
Anything Personalized
06.2012 - 01.2025
Golf Shop Manager/Accounting
Portage Country Club
04.2011 - 07.2012
Accounts Receivable
Portage Country Club
03.2009 - 04.2011
Assistant Clubhouse Manager
Portage Country Club
01.2005 - 03.2009
Bachelor's Degree - Fine & Professional Arts - Hospitality Management
Kent State University
Finance for the non-professional
Akron University
Human Resource 101
Fred Pryor