Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Munoz

Fremont,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented Quality Assurance Auditor who is always helpful in training others the proper procedures according to company guidelines.

Hardworking and organized professional with in-depth understanding of evaluation processes and audit procedures.

Overview

35
35
years of professional experience

Work History

Quality Assurance Auditor

Wholestone Farms
12.1996 - Current
  • Gathered and reviewed current data to determine areas in need of improvement.
  • Monitored departmental forms for errors for compliance to guidelines of good manufacturing practices.
  • Reviewed work instructions and production strategies to verify compliance with established standards for safe quality food.
  • Completed timely quality audits highlighting deficiencies and recommending corrective actions.
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Inspected work areas regularly to identify quality control procedures and worker actions in need of improvement.

Department Manager of Paint Department

Ace Hardware
03.1989 - 11.1996
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cashiered until was promoted to Department manager and continued to help wherever needed.
  • Excellent customer service and salesmanship skills.


Education

High School Diploma -

Fremont High School
Fremont, NE

Skills

  • Adaptation
  • In-Process Inspection
  • Compliance Standards
  • Quality Control Processes
  • Audit Process Management
  • Document Review
  • Organization
  • Product Quality Requirements
  • Record Keeping
  • Conflict Resolution
  • Cash Handling
  • Communication

Timeline

Quality Assurance Auditor

Wholestone Farms
12.1996 - Current

Department Manager of Paint Department

Ace Hardware
03.1989 - 11.1996

High School Diploma -

Fremont High School
Theresa Munoz