Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Theresa Muravez

Wildomar,CA

Summary

Hardworking and reliable with strong ability in leadership and communication. Offering detail orientated, customer service and ensuring satisfaction by patients and clients. Highly organized, proactive and punctual with team-oriented mentality. Motivated to gain hands-on experience and a thirst for knowledge. Outgoing and friendly with strong drive to succeed. Always willing to learn and be trained to see the longevity and success of any position held.

Overview

21
21
years of professional experience

Work History

Registered Behavior Technician

ABS Kids
08.2022 - Current
  • Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
  • Used central reach to document patient information, progress notes, and treatment plans.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Treated clients and families with respect and dignity.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Implemented strategies to reduce anxiety and stress levels in clients.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.

Colorstreet Stylist

Colorstreet
05.2020 - Current
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Greeted each client and asked questions to determine fashion needs.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Closely monitored customer satisfaction while completing follow ups, resulting in 100% customer satisfaction rate.
  • Integrated new and trending techniques to serve customer needs and diversify offerings.

Recruitment Regional Manager

Girl Scouts
09.2015 - Current
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Built positive and productive relationships with store and field leadership.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

On Site Tele Health Coordinator

Grapefruit
10.2020 - 01.2023
  • Communicated with patients with compassion while keeping medical information private.
  • Led and motivated 20 employees through supervision, training and coaching on duties and daily operational activities.
  • Organized health fairs and community events to raise awareness on various health topics and available services.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Directed daily operations at facility caring for more than 100 individuals.
  • Worked closely with site manager to maintain day-to-day operations.
  • Oversaw On Site program, and developed and initiated policies and procedures to standardize delivery of care.
  • Developed a comprehensive resource directory for patients and families, enabling easier access to essential support services.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.

Preschool Teacher

Miss Peggys Preschool
08.2017 - 05.2021
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Incorporated music, art and theater into lesson planning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Supervised up to 30 children on field trips to local parks, fire stations and zoos.

Barista

Starbucks
04.2007 - 09.2009
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Party Coordinator Assistant Manager

Corbin Bowl
06.2003 - 10.2006
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Planned, coordinated and executed weddings and special events.
  • Maintained close communication with clients to mitigate service issues.
  • Selected décor and event materials fitting clients' requests and vision.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Assessed event success and identified improvement areas through client feedback.
  • Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
  • Collaborated with cross-functional teams to ensure seamless execution of events from start to finish, managing timelines and troubleshooting issues as they arose.
  • Trained and supervised event staff to complete tasks on time.

Teachers Aide

Pinecrest Elementary School
06.2003 - 06.2006
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Laminated teaching materials to increase durability under repeated use.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
  • Worked one-on-one with special needs students to help navigate through school challenges.

Education

Bachelor of Arts - Psychology

National University
La Jolla, CA
04.2025

Some College (No Degree) - Early Childhood Education

Los Angeles Pierce College
Long Beach, CA
06.2004

Skills

  • Decision Making
  • Verbal and Written Communication
  • Policy and Program Development
  • Operating Plans Development
  • Critical Thinking
  • Service Utilization Improvements
  • Organizational Goal Development
  • Administrative Staff Supervision
  • Problem Resolution
  • Performance Monitoring
  • HIPAA Guidelines
  • Patient Care Assessment
  • Problem Identification
  • Registered Behavior Technician

Affiliations

  • Girl Scouts and Boy Scouts of America

Languages

Spanish
Native or Bilingual

Timeline

Registered Behavior Technician

ABS Kids
08.2022 - Current

On Site Tele Health Coordinator

Grapefruit
10.2020 - 01.2023

Colorstreet Stylist

Colorstreet
05.2020 - Current

Preschool Teacher

Miss Peggys Preschool
08.2017 - 05.2021

Recruitment Regional Manager

Girl Scouts
09.2015 - Current

Barista

Starbucks
04.2007 - 09.2009

Party Coordinator Assistant Manager

Corbin Bowl
06.2003 - 10.2006

Teachers Aide

Pinecrest Elementary School
06.2003 - 06.2006

Bachelor of Arts - Psychology

National University

Some College (No Degree) - Early Childhood Education

Los Angeles Pierce College

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Theresa Muravez