Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Theresa Mustaccio, CIR, CDR, PRC

Theresa Mustaccio, CIR, CDR, PRC

Collegeville,PA

Summary

Knowledgeable and experienced human resources professional with demonstrated record of IT recruiting accomplishment. Focused on supporting business efficiency and team productivity by sourcing high-quality candidates and minimizing turnover. Proficient in supporting training, performance-optimization and motivational strategies. Well versed in screening, interviewing and placing candidates to meet organizational needs. Proactive and hardworking with good communication, organizational and multitasking abilities.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Platinum Recruiter

ADP RPO
04.2022 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.

Sr Technical Corporate Recruiter

QVC, Inc
10.2021 - 04.2022
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Created strategic plans and candidate pipelines for upcoming positions.
  • Developed DEI plans to increase diverse candidate pipelines.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Created job ads and wrote job descriptions.
  • Followed up with candidates to keep applicants in the loop.
  • Developed robust portfolios of available applicants for future job openings.
  • Brainstormed with other talent leads to determine ways to recruit top talent.
  • Liaised between employees and senior leadership to address inquires, complete contract processing and foster problem resolution.

Sr Talent Acquisition Consultant

ORS Partners
01.2021 - 10.2021
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Created job ads and wrote job descriptions.
  • Followed up with candidates to keep applicants in the loop.
  • Developed robust portfolios of available applicants for future job openings.
  • Executed recruiting campaigns across multiple media channels.
  • Sourced and developed sourcing leads to increase recruiting base.
  • Brainstormed with other personnel to determine ways to recruit top talent.
  • Liaised between employees and senior leadership to address inquires, complete contract processing and foster problem resolution.

Lead Technical Recruiter

SDHR
07.2019 - 12.2020
  • Source, screen and place candidates who are the right cultural match for each client.
  • Full cycle recruitment for hard to fill technical positions such as CCIE, Network Engineers, Front End Developers, Android Developers, Hardware Engineers, Software Engineers, Technical Writers and more.
  • Full cycle recruitment for non-technical positions such as Chief Medical Directors, Directors of Patient Care Services, RN Directors, Pharmaceutical Territory Managers, Medical Science Liaisons, Administrative/Personal Assistants, Art Directors, Screenwriters, Graphic/Web Designers, Controllers, HR Directors, Sales & Marketing Executives and more.
  • Manage the candidate flow including placing ads, conducting initial phone screens, and scheduling face to face interviews with hiring managers and following up with the managers for feedback.
  • Account management: work with clients (established and new) with initial intake calls to discuss their needs, the roles/responsibilities to be performed, the company culture, hiring managers management styles, budgetary constraints/salary or hourly rate and expectations of the recruiting team.
  • Review written summaries/candidate resumes submitted by recruiters and approve for submission to the clients.
  • Hold weekly meetings with clients to discuss candidate statuses, scheduling interviews, coordinating dates/times for interviews, any tweaks in job ads/job descriptions if needed and discuss salary expectations.

Sr Talent Acquisition Consultant

ORS Partners
10.2017 - 04.2019
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Created job ads and wrote job descriptions.
  • Followed up with candidates to keep applicants in the loop.
  • Developed robust portfolios of available applicants for future job openings.
  • Executed recruiting campaigns across multiple media channels.
  • Sourced and developed sourcing leads to increase recruiting base.
  • Brainstormed with other personnel to determine ways to recruit top talent.
  • Liaised between employees and senior leadership to address inquires, complete contract processing and foster problem resolution.

IT Recruiter

mPower Software Services
10.2011 - 02.2014
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Assessed the technical aptitude of each applicant against job requirements.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Executed integrated recruiting campaign across multiple media channels.
  • Created job ads and wrote job descriptions.
  • Staffed a wide range of technical contract, contract-to-hire and direct hire jobs.
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.

Director of Operations

RMSA, Inc.
06.2002 - 04.2010
  • Enhanced production methods and improved employee motivation to maximize team productivity.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
  • Determined optimal construction requirements and site plans by interpreting specifications and consulting with project managers.
  • Optimized procedures to streamline efficiency, reduce labor hours and boost profitability.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Established, enforced and updated policies to keep business agile and responsive to changing market conditions.

IT Recruiter

TEKSystems
01.1998 - 02.2002
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Executed integrated recruiting campaign across multiple media channels.
  • Managed employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Sourced and developed sourcing leads to increase recruiting base.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Kept abreast of latest hiring trends and recommended enhancements that would challenge and refine recruitment and sourcing processes.

Benefits Coordinator

LRP Publications
07.1997 - 01.1998
  • Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions.
  • Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers.
  • Conduct exit interviews to identify reasons for employee termination.
  • Investigate and report on industrial accidents for insurance carriers.
  • Administer, direct, and review employee benefit programs, including the integration of benefit programs following mergers and acquisitions.
  • Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Plan and conduct new employee orientations to foster positive attitude toward organizational objectives.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues.
  • Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.

Education

B.S. - Psychology

Kutztown University
01.1997

Skills

  • Clients Focused
  • Hiring and Retention
  • Recruiting
  • Candidate screening
  • Onboarding placement
  • Talent acquisition
  • IT recruitment trends
  • Client relations
  • Developing candidate pipelines
  • Performance Management
  • Personnel engagement
  • Oral and written communication
  • New hire orientation

Certification

  • Diversity, Equity and Inclusion in the Workplace Certificate
  • University of South Florida Muma College of Business
  • May 2021, No Expiration Date
  • AIRS Certified

Timeline

Platinum Recruiter

ADP RPO
04.2022 - Current

Sr Technical Corporate Recruiter

QVC, Inc
10.2021 - 04.2022

Sr Talent Acquisition Consultant

ORS Partners
01.2021 - 10.2021

Lead Technical Recruiter

SDHR
07.2019 - 12.2020

Sr Talent Acquisition Consultant

ORS Partners
10.2017 - 04.2019

IT Recruiter

mPower Software Services
10.2011 - 02.2014

Director of Operations

RMSA, Inc.
06.2002 - 04.2010

IT Recruiter

TEKSystems
01.1998 - 02.2002

Benefits Coordinator

LRP Publications
07.1997 - 01.1998

B.S. - Psychology

Kutztown University
Theresa Mustaccio, CIR, CDR, PRC
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