THERESA NEAL
Jekyll Island,GA
Summary
I am looking for an exciting career with a stable company. With over twenty (20) years of experience as an office administrator, including human resources. I will be an asset to New Castle Hotels.
Overview
23
23
years of professional experience
Work History
permit technician
08.2020 - Current
- Assist customers in completing application forms (business licenses and permits)
- Responsible for issuing business licenses, mechanical, electrical, and plumbing permits
- Responsible for making sure all building permit applications are complete with current and completed plans
- Maintain building official and fire chief’s inspection schedules
- Receive payments (cash, check, or credit card) for issued permits and licenses
- Scan in all permits and licenses to appropriate files and file hard copies until retention period and purge files
- Answer building and codes phone and direct calls to correct persons
- Assist finance dept in entering property tax payments and sanitation payments
- Assist code enforcement with issuing citation letters
- Take minutes at weekly DRT meeting
- Notarize applications when needed
- Reconcile Revenue Collections daily.
WARRANTY administrator
Flint Equipment
Brunswick, GA
06.2019 - 07.2020
- FLINT CONSTRUCTION company
- Daily Duties
- Responsible for researching and submitting all warranty claims to JOHN DEERE in timely manner for reimbursement
- If JOHN DEERE rejects any claim, issues must be quickly resolved to receive full payment
- Responsible for all new hire packages for service employees (including I-9’s)
- Set up drug tests for new hires
- Set up travel times and hotel stay for technicians' mandatory schools
- Input payroll for fourteen (14) employees
- Open repair orders and service orders for Service Department averaging twenty (20) new work orders daily
- Receive payments (cash, check and credit card) and post to customer accounts
- Close work orders when mechanics complete jobs daily
- Reconcile credit card statements for six (6) employees
- Reconcile all purchase orders for Service Department
- Create move orders on all equipment (inbound and outbound)
- Responsible for ordering load permits in different states for hauls
- Process paperwork for all new machines
- Answer multi phone lines
- Order all office supplies and mechanic supplies
- General Office Management Duties
- Maintain correct levels of inventory for all plant and office materials when appropriate
- Prepare correspondence, reports, manuals, and forms
- Work with regions Human Resources department to handle personnel requests and problems
- Work with region Safety department handling safety and environmental issues
- Monthly Office Management Duties
- Prepare month-end closing information for accounting based on current closing schedule
- Prepare detailed analysis of monthly margin and cost statements as requested by location management.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
plant office administrator
Vulcan Materials
Knoxville, TN
03.1999 - 05.2019
- Vulcan materials company
- Daily Plant Duties
- Responsible for opening and closing office daily
- Responsible for all new hire packages for service employees (including I-9’s)
- Set up drug tests for new hires
- Set up travel times and hotel stay for technicians' mandatory schools
- Work with regions Human Resources department to handle personnel requests and problems
- Certified public weigher for state of TN, weigh out trucks, answer multi line phone, and take rock orders daily for individual and business customers
- Perform daily administrative plant duties as required by plant manager or region accounting to enter payroll for twenty-seven (27) employees ensuring correct hours are reported and paid
- Proficient in Jaggaer (one login) for entering purchase orders for two (2) departments
- Enter data in PME and EMS by 10:00 am deadline for two (2) departments
- Proficient in Cyber source to run credit card orders, Panini machine for remote check deposits daily
- Extensive knowledge in Citrix Oracle to reconcile fourteen (14) employee credit card purchases and balance cash reconciliation report
- General Office Management Duties
- Maintain correct levels of inventory for all plant and office materials when appropriate
- Prepare correspondence, reports, manuals, and forms
- Work with region Safety department handling safety and environmental issues
- Monthly Office Management Duties
- Prepare month-end closing information for accounting based on current closing schedule
- Prepare detailed analysis of monthly margin and cost statements as requested by location management
- Responsible for end of month fuel calculations and balances.
Education
Diploma - Medical billing & coding
NATIONAL COLLEGE oF TECHNOLOGY
Knoxville, TN05.2010
Skills
- Fundamental understanding of accounting principles and knowledge of common practices, procedures, and use of office equipment
- Human Resources Department Processes
- Self-motivated
- Appropriate typing skills and thorough understanding of Microsoft Word and Excel
- Strong work ethic
- Committed to learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
permit technician
08.2020 - Current
WARRANTY administrator
Flint Equipment
06.2019 - 07.2020
plant office administrator
Vulcan Materials
03.1999 - 05.2019
Diploma - Medical billing & coding
NATIONAL COLLEGE oF TECHNOLOGY
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