Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Theresa Nottingham

East Machias,NM

Summary

Organized and dependable candidate possessing more than 10 years of customer service and cash handling experience. Successful at managing multiple priorities with a positive attitude, With a willingness to learn added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

DSP / CRMA

Sunrise Opportunities Inc
11.2021 - Current
  • Collaborating with clients, family and other staff to meet needs outlined in person centered plans for intellectually disabled adults.
  • Assisting clientele with transportation, employment, errands, appointments, personal care, and housekeeping tasks.
  • Knowledge and execution of confidentiality policies.
  • Periodic renewal of training and certifications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Working in person with approximately 4 to 5 clients each week.

Assistant Manager of Operations

Mark's Pizzeria
01.2019 - 08.2021
  • Inventory, ordering, and stocking of goods.
  • Customer service: telephone orders, delivery of goods, greeting and assisting customers.
  • Cash handling: assigning change banks to employees, making change, counting cash drawer, end of day paperwork, change orders from bank, and executing correct deposits.
  • Delegating tasks, monitoring performance and efficiency of staff during shifts for approximately 15 - 20 employees.
  • Conflict resolution, strong problem-solving skills, solution oriented.
  • Strong ability to work alone or in a team, adapt to consistently changing demands during shifts.
  • Secured incentive-based benefits through productivity and increased revenue.

Education

Associate Of Applied Science - Medical Assisting

Everest Institute
1630 Portland Ave Irondequoit NY 14621
05.2015

Certificate Of Completion - Welding I And II, Applied Math And Science

O/N BOCES
4232 Shelby Basin Road Medina NY 14103
06.2009

Skills

  • Drawer Management
  • Customer Service
  • POS System Operation
  • Staff Leadership
  • Cash Handling Expertise
  • Organization and Time Management

Certification

CRMA - Certified Residential Medication Aide

DSP - Direct Support Professional

CPR / BLS

Timeline

DSP / CRMA

Sunrise Opportunities Inc
11.2021 - Current

Assistant Manager of Operations

Mark's Pizzeria
01.2019 - 08.2021

Associate Of Applied Science - Medical Assisting

Everest Institute

Certificate Of Completion - Welding I And II, Applied Math And Science

O/N BOCES

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Theresa Nottingham