Theresa Nyuma
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Receptionist
Victoria Gardens of Frisco
09.2023 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Reported suspicious individuals to supervisor.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Coordinated company events with venues and advised staff of pertinent details.
Dental Assistant
Ideal Dental Of Addison
03.2019 - 07.2021
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Maintained a neat, clean and organized environment throughout the office.
Medical Receptionist
Methodist Healthcare
02.2016 - 01.2019
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Protected patients by observing strict HIPAA guidelines.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Greeted and checked in patients, updating patient information in computer system.
Education
High School Diploma -
Heights High School
Houston, TXDental Assistant
Mckenny Dental School
McKinney, TXInformation Technology
Washington Tech Solution
Skills
- File Management
- Administrative Support
- Scheduling Appointments
- Meeting Preparation
- Calendar Management
- Supply Management
- Greeting and Seating Clients
Timeline
Receptionist
Victoria Gardens of Frisco
09.2023 - Current
Dental Assistant
Ideal Dental Of Addison
03.2019 - 07.2021
Medical Receptionist
Methodist Healthcare
02.2016 - 01.2019
High School Diploma -
Heights High School
Dental Assistant
Mckenny Dental School
Information Technology
Washington Tech Solution
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