THERESA O'DONAGHY

• Operated cash register to process cash and credit transactions.
• Recovering items to their original locations to maintain cleanliness and organization.
• Developed strong customer service skills through daily interactions with customers.
• Learned and applied new skills and procedures readily, adapting to changing work environment.

• Organized and maintained displays to achieve clean and appealing product layouts.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets through Quickbooks.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed strategies to improve customer satisfaction :

1. Implemented the use of payment with credit

cards.

2. Formulated terms for customer financing

monthly payments.

3. Produced and distributed new literature

for sales and marketing purposes.

4. Aided customers with the information

needed to obtain government rebates

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.