Theresa O'Neil
Summary
Motivated individual with more than 19 years of experience working in quick-thinking, problem solving positions. Promoting knowledge in Systems, Quality Assurance, Asset Protection with impeccable management and organizational skills. Seeking opportunity to join top-notch establishment.
Overview
24
24
years of professional experience
Work History
PDC Machine Operator
Century Foods International
Sparta, WI
03.2020 - Current
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Maintained assigned equipment and performed daily inspections to increase equipment lifetimes.
Receptionist
Century Foods International
Sparta, WI
09.2021 - 07.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted HR in various jobs including Daily reports, helped contact possible employees for interviews, Filled out multiple spreadsheets, and monthly HR meetings.
IT Systems Supervisor
Walmart Distribution Center
Tomah, WI
12.1999 - 01.2019
- Partnered with management team to define company goals and planned out days of less impact to warehouse for download of new software packages.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Cleaned and disinfected equipment using appropriate techniques.
- Assisted with training of new system employees, offering constructive feedback on completion of job tasks.
- Ordered needed office supplies, freezer gear for upcoming associates, needed labels and paper for the warehouse and then followed up with vendors for possible delivery dates and new products that are better and less expensive.
- Wrote evaluations for system associates including disciplinary action reports.
- Completed billing process each day for the download of orderfilling trips each day for orderfillers.
- Communicated with home office for new downloads, major issues that affected the warehouse floor, new hardware and installation, and any new implementations of different procedures.
- Greeted customers upon entrance to distribution center and offered assistance with finding needed items.
- Provided company users with tech support for IT problems.
- Kept systems operating efficiently by performing necessary upgrades.
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Quality Assurance
Walmart Distribution Center
Tomah, WI
- Utilized scan gun to inspect isles of product to track how consistent associates were in moving products.
- Sorted the damage goods in the warehouse; cleaned, sanitized and stacked any product to go to food pantries; completed paperwork and the correct procedures to ship the product.
Asset Protection Associate
Walmart Pharmacy Distribution Center
Williamsport, MD
- Roved the warehouse and grounds to make sure the facility is secure.
- Performed audits of the secured cage area.
Education
Associate of Arts - Accounting
Western Technical College
La Crosse, WI05-2025
Associate of Science - Microcomputer Specialist
Wisconsin Technical College
Lacrosse , WI05.1999
Skills
- Logistics
- Managerial Skills
- Problem-Solving skills
- Customer Service
- Sanitation and Organizational Skills
- Data Entry
- Licensed RR, PE, Clamp, RC Operator
- Microsoft Office including Word, Excel, and PowerPoint
- Payroll Accounting
Timeline
Receptionist
Century Foods International
09.2021 - 07.2022
PDC Machine Operator
Century Foods International
03.2020 - Current
IT Systems Supervisor
Walmart Distribution Center
12.1999 - 01.2019
Quality Assurance
Walmart Distribution Center
Asset Protection Associate
Walmart Pharmacy Distribution Center
Associate of Arts - Accounting
Western Technical College
Associate of Science - Microcomputer Specialist
Wisconsin Technical College
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