Theresa Pharo
Alabaster,AL
Summary
Proven Facility Supervisor with a track record of enhancing building efficiency and maintaining secure, functional environments at SS&C Health. Skilled in space planning, I excel in planning, scheduling, and executing cost-effective facility solutions. Demonstrated adaptability and exceptional customer service, ensuring operational excellence and safety.
Mail delivery professional prepared for all aspects of role. Known for dependable performance and attention to detail in handling mail and packages. Effective collaborator who adapts easily to changing requirements and consistently meets delivery deadlines. Possesses strong organizational and time-management skills valued by employers.
Overview
35
35
years of professional experience
Work History
Facility Supervisor
SS&C Health
04.2003 - Current
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Oversaw building security systems, working closely with security personnel to maintain a safe environment for all occupants.
- Improved facility efficiency by implementing streamlined processes and procedures.
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reported building issues to building management to reduce safety concerns.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Assistant Branch Manager
Birmingham News
03.1990 - 03.2003
- Handled distribution-related tasks such as sorting, bundling, and labeling newspapers accurately for efficient delivery.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Provided exceptional customer service, responding promptly to inquiries or requests from clients.
- Demonstrated adaptability by adjusting routes according to changes in customer preferences or residential local
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Maintained punctual delivery times for consistent customer service experience.
Education
Associate of Arts - Cosmetology
Step Ahead
Birmingham, AL01-1986
High School Diploma -
Jones Valley High School
Birmingham, AL05-1979
Skills
- Building maintenance
- Space planning
- Access control
- Vendor relationships
- Facility management
- Mechanical systems
- Maintenance planning
- Customer service
- Handling and sorting mail
- Deadline oriented
- Package handling
- Problem-solving skills
Timeline
Facility Supervisor
SS&C Health
04.2003 - Current
Assistant Branch Manager
Birmingham News
03.1990 - 03.2003
Associate of Arts - Cosmetology
Step Ahead
High School Diploma -
Jones Valley High School
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