Summary
Overview
Work History
Education
Skills
Websites
Professional Development
Timeline
Generic

Theresa Polly

McCormick,SC

Summary

Strategic HR leader with extensive experience in guiding organizations toward operational excellence through comprehensive human resource management. Adept at aligning HR initiatives with business objectives to drive growth, productivity, and employee engagement. Proven track record in all facets of HR, including recruitment, employee relations, performance management, and compliance. Skilled in fostering inclusive cultures, implementing talent development programs, and optimizing HR processes to enhance organizational effectiveness. Committed to delivering tailored HR solutions that support employee satisfaction and company success.

Overview

9
9
years of professional experience

Work History

Staffing Operations Coordinator

Sizemore Inc
01.2021
  • Coordinated and facilitated the recruitment process, including job postings, candidate screening, and interview scheduling
  • Managed candidate databases and applicant tracking systems (ATS), ensuring accurate and up-to-date candidate information
  • Provided support during interviews, including preparing interview materials, coordinating interview schedules, and communicating with candidates and hiring managers
  • Accomplished end-to-end recruitment for over 80 employees, encompassing candidate sourcing, interviews, and induction
  • Collaborated with leadership in analyzing data to pinpoint patterns in employee attrition, inefficiency, and training voids
  • Maintained HRIS records and generated reports pertinent to cases of worker's compensation, unemployment documentation, training verifications, and I-9 forms.

Staffing Operations Manager

Sizemore Inc
01.2021 - Current
  • Oversee employee relations, ensuring swift and thorough investigation of workplace conduct, safety concerns, and performance issues
  • Conduct comprehensive training, development, and team-building sessions for five departments, fostering a collaborative work environment
  • Streamline onboarding and offboarding procedures, improving operational efficiency and compliance across the organization
  • Facilitate accommodation processes and compensation evaluations, upholding company standards and legal requirements
  • Enhanced client retention through improved response times and diligent service
  • Maintain strict adherence to employment laws, including ADA, FMLA, EEO, HIPAA, and managing leave administration processes.

On-Site Employment Specialist

MAU Workforce Solutions
01.2018 - 01.2020
  • Served as a point of contact for employee inquiries, providing guidance on company policies, benefits, and procedures, and addressing any concerns or issues that arise
  • Collaborated recruitment efforts for on-site positions, including sourcing candidates, screening resumes, and conducting interviews to identify qualified candidates
  • Facilitated the onboarding process for new hires, ensuring completion of paperwork, conducting orientation sessions, and coordinating training activities
  • Assessed workforce structures in coordination with talent strategy decisions
  • Steered talent forecast, nurturing a talent pipeline to augment intellectual capital usage
  • Managed consistent employee payroll accounting for over 100 personnel and introduced innovative reporting mechanisms throughout the firm.

Staffing Coordinator

Always Best Care Senior Services
01.2017 - 01.2018
  • Directed end-to-end recruitment process, including job postings, sourcing candidates, screening resumes, and conducting initial interviews
  • Coordinated interview schedules between candidates and hiring managers, ensuring a smooth and efficient process
  • Assisted with the onboarding process for new hires, including paperwork, background checks, and orientation sessions
  • Developed and managed client care staffing requirements through effective strategies
  • Oversaw job postings, candidate profile creation, and employee hiring utilizing an applicant tracking system
  • Conducted and organized exit interviews, analyzing turnover data to identify trends.

Account Manager/Agent

New York Life Insurance
01.2015 - 01.2017
  • Orchestrated client relationship management activities, ensuring exceptional service delivery and satisfaction
  • Directed insurance policy reviews, providing tailored recommendations to clients for optimal coverage
  • Facilitated seamless communication between clients and insurance carriers, ensuring efficient resolution of inquiries and claims
  • Evaluated customer policies to perform thorough insurance reviews
  • Cultivated a client base exceeding 200 through targeted referrals and engagement with professional networks to identify prospective clients.

Education

Master of Arts in Human Resources Management -

Webster University
St Louis, MO

Bachelor of Science in Business Administration & Management - undefined

Southern Wesleyan University
Central, SC

Skills

  • Recruitment & Selection
  • Training & Development
  • HR Policy Development
  • Change Management
  • Employee Relations
  • HRIS Management
  • Organizational Development
  • Diversity & Inclusion
  • Performance Management
  • Compensation & Benefits
  • Compliance & Legal Knowledge
  • Talent Management

Professional Development

  • Property and Casualty License
  • Life, Accident, and Health License

Timeline

Staffing Operations Coordinator

Sizemore Inc
01.2021

Staffing Operations Manager

Sizemore Inc
01.2021 - Current

On-Site Employment Specialist

MAU Workforce Solutions
01.2018 - 01.2020

Staffing Coordinator

Always Best Care Senior Services
01.2017 - 01.2018

Account Manager/Agent

New York Life Insurance
01.2015 - 01.2017

Master of Arts in Human Resources Management -

Webster University

Bachelor of Science in Business Administration & Management - undefined

Southern Wesleyan University
Theresa Polly