Theresa Prince
Tacoma,WA
Summary
Detail-oriented Property Manager offers more than 20 year record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
31
31
years of professional experience
Work History
Property Manager
Targa Realestate
04.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Signature, Assistant Manager
Property
10.2022 - Current
- Collected monthly assessments, rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled resident complaints and expedited maintenance requests.
- Explained policies and procedures to tenants and enforced rules.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Conducted tours of vacancies with prospective tenants.
Specialist
Verizon Wireless
03.2020 - 10.2022
- Responsible for providing customers with products and solutions to help them in their daily lives.
- Develop relationships with customers to establish a regular customer base.
- Exercised versatility in fast-paced, agile work environments.
- Participated in ongoing training and compliance activities.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Office Manager
Hoffman Construction
10.2017 - 05.2019
- Responsible for running the office on a construction site
- Handled many responsibilities such as communications with media and vendors, payroll and union payroll as well as all monthly billings for the whole site.
Manager
Applebee’s Bar and Grill
08.2015 - 10.2017
- Manage staff, and labor control, as well as monitoring weekly inventory and staying within budgeted numbers, work both FOH ad BOH scheduling, prepping, line cook, bar tending and serving
- I have a what ever it takes attitude to make the guest happy and profit my company.
Food and Beverage Manager
Silver Sevens Hotel and Casino
10.2012 - 08.2015
- Manage labor by initiating new scheduling format, keep close eye on inventory control, and investigate discrepancies, make schedules for bars, buffet, and coffee shop
- Coordinated menus, event set up, entertainment, and venues for banquet events such as wedding receptions, graduations parties, and comedy shows.
Server/Bartender and Key Employee
Applebee’s Bar and Grill
07.2004 - 10.2014
- Make all bar drinks.
- Serving guests.
- Train new employees, and stand-in for managers when they are not there.
Property Manager
Pinnacle Realty
08.2001 - 07.2004
- In charge of lease maintenance, writing a budget and working within the budget
- I was responsible for three properties with a total of 498 units
- I oversaw the hiring and training of Managers, the leasing staff and maintenance staff
- It was my responsibility to make sure all 3 properties kept within their budgets and had a positive operating gain.
Properties Resident Manager/ Lease
Polygon
07.1999 - 08.2001
- Up
- Managed and hired all the leasing staff, and maintenance staff, as well as coordinated all construction and maintenance of site, worked with contractors for move-ins, leased all units, collected rents.
Assistant Manager, Resident Manager
BRE Properties Leasing
10.1993 - 07.1999
- I started with this company as a leasing agent and was promoted to assistant manager
- I was promoted again to manager and managed 3 different properties within my 6 years learning several different rental software for collecting rents and managing my accounts payable.
Education
Some College (No Degree) -
Pacific Lutheran University
The University of Nevada Las
01.2010
Graduate -
Tacoma Community College
01.2006
High -
School Graduate Gonzaga Preparatory High School
01.1985
Skills
- Excellent Customer Service
- Ability to work within a budget
- Great Communication skills
- Develop training material and executed
- Team builder
- Knowledge of Word MS, Windows Excel, Outlook
- Knowledge of Yardi, Onsite
Timeline
Property Manager
Targa Realestate
04.2023 - Current
Signature, Assistant Manager
Property
10.2022 - Current
Specialist
Verizon Wireless
03.2020 - 10.2022
Office Manager
Hoffman Construction
10.2017 - 05.2019
Manager
Applebee’s Bar and Grill
08.2015 - 10.2017
Food and Beverage Manager
Silver Sevens Hotel and Casino
10.2012 - 08.2015
Server/Bartender and Key Employee
Applebee’s Bar and Grill
07.2004 - 10.2014
Property Manager
Pinnacle Realty
08.2001 - 07.2004
Properties Resident Manager/ Lease
Polygon
07.1999 - 08.2001
Assistant Manager, Resident Manager
BRE Properties Leasing
10.1993 - 07.1999
Some College (No Degree) -
Pacific Lutheran University
The University of Nevada Las
Graduate -
Tacoma Community College
High -
School Graduate Gonzaga Preparatory High School
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