Theresa Ramirez-Garduno
Cicero,IL
Summary
Dynamic foreman with proven crew leadership at Leon and Son Roofing LLC, ensuring safety compliance and timely project completion. Skilled in effective communication and decision-making, I trained teams and conducted quality inspections, enhancing workflow efficiency and achieving high standards in project delivery.
Overview
19
19
years of professional experience
Work History
Foreman
Leon and Son Roofing LLC.
Chicago, IL
06.2019 - Current
- Managed roofing teams to ensure compliance with safety standards and timely project completion.
- Coordinated material deliveries, optimizing workflow efficiency on job sites.
- Trained new team members on roofing techniques and safety standards.
- Conducted quality inspections, ensuring compliance with industry regulations and specifications.
- Supervised roofing crews to ensure adherence to safety protocols and project timelines.
Cashier/Cocktail Server
RoundOne Entertainment
Riverside, IL
07.2023 - 10.2023
- Managed point-of-sale systems to ensure seamless and precise processing of customer transactions.
- Ensured cleanliness and organization of checkout area to facilitate a seamless shopping experience.
- Guided new cashiers through operational procedures and customer service protocols to ensure adherence to company standards.
- Managed resolution of customer inquiries and complaints, prioritizing high satisfaction outcomes.
- Conducted training on cash handling best practices to ensure compliance and improve overall security.
Hyatt House
Hyatt Hotels Corp
Oakbrook Terrace, IL
07.2019 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Adapted quickly to fast-paced settings to support team objectives and enhance productivity.
- Exhibited proficiency in balancing individual responsibilities with teamwork to achieve shared goals.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Worked effectively in fast-paced environments.
Shift Manager
McDonald's Restaurant
Berwyn, IL
10.2006 - 10.2016
- Directed daily operations, enforcing safety protocols and upholding high operational standards.
- Guided team members through comprehensive training on workflow processes and customer service strategies to improve overall performance.
- Developed and executed inventory management strategies to ensure optimal stock levels and operational effectiveness.
- Analyzed staffing needs and coordinated shift schedules to effectively support business operations and enhance team performance.
- Analyzed inventory data to sustain optimal stock levels and minimize waste and expenses.
- Navigated complex customer service scenarios with poise, ensuring customer satisfaction and conflict resolution.
Education
High School Diploma -
Morton College
Cicero, IL06-2002
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Cocktail Server
RoundOne Entertainment
07.2023 - 10.2023
Hyatt House
Hyatt Hotels Corp
07.2019 - 12.2019
Foreman
Leon and Son Roofing LLC.
06.2019 - Current
Shift Manager
McDonald's Restaurant
10.2006 - 10.2016
High School Diploma -
Morton College