JIRA
Years of Web Project Management Experience
Theresa Renee
Project Manager - Web Development
Los Angeles, California,TX
Summary
Cultivating leader with a collaborative communication style; successful at facilitating a positive environment. Emotionally intelligent, enterprising, and willing to achieve team goals, mentor others, learn and apply knowledge.
Overview
21
21
6
6
Years of post-secondary education
4
4
Certificates
3
3
Years average tenure
Skills
Project Management (Agile, Scrum, Waterfall, Lean, Kanban)
Hybrid Teaching (Instructional Strategies, Student-centered learning)
Web Development (HTML, CSS, JavaScript, UX)
Advanced problem solving (HCD)
Website Administration (CMS, cPanel, WHMCS, CRM, Analytics, Backups, IDS)
Digital Marketing (SEO, SEM, SMM, PPC)
Teamwork (Cross-collaboration, Hybrid, Distributed teams, Functional, Self-managed)
Software
Microsoft Office
Figma
Hubspot
Shopify
WordPress
Google Workspace
Education
Master of Engineering - Engineering Management
University of Colorado Boulder
Boulder, CO 12.2021 - Current
Bachelor of Science - Business Management – Marketing
California State University
Northridge 01.2010 - 06.2015
Certification
AWS Machine Learning - Specialization
Work History
Web Design Instructor (Remote)
Private Collective School
Belize, Central America
08.2020 - Current
- Pioneered 16-week frontend development program that retained 100% student enrollment within two years.
- Teach students complex concepts in practical and real-life manner to diverse audience: Website Development Life Cycle (WDLC), Agile, User Experience (UX), Project Management.
- Encourage students to explore human-centered design techniques to create six static web pages in HTML; styled in CSS coding; programmed in JavaScript and jQuery for interactive user experiences (IxD).
- Performed technical support, troubleshooting, and cybersecurity practices for students’ mini web projects (Microfrontends) using Scrum framework.
Project Manager - Website Development (Remote)
Freelance
Los Angeles, California
06.2001 - Current
- Manage all aspects of web projects from implementation to follow-up; meet changing needs of stakeholders while mitigating scope creep.
- Develop project roadmaps and digital marketing initiatives for small and large vendors by partnering with cross-functional teams.
- Identify business opportunities, track and analyze project data (ROI, sales data, surveys, insights, Analytics, traffic sources, bounce rate, etc.).
- Convey deadlines, deliverables, project priorities and pressures, and ensuring vital information is available to key players.
Sr. Web Manager (Remote)
MaidHop.com
Austin, Texas
10.2018 - 12.2021
- Led mobile application transition: implemented electronic booking system with faster, safer, and more accurate business management; reduced labor costs by 10% and office overhead by 30%.
- Growth hacked 0 to 1.5M+ organic visits within 24-months; achieved 0 to 200+ vendor signups within 36 months.
- Collaborated with vendors, developers, and product teams to assess project outcomes and prioritize future app features before company downsized.
Venue Manager (on-site)
MaidHop
Los Angeles, CA
09.2017 - 10.2018
- Collaborated with stakeholders to project manage event clean-ups; assembled and led teams of 40+ persons.
- Implemented real-time scheduling software integrated with Asana for job fulfillment to ensure better job flow and customer satisfaction saving 14 hours per week in redundancy.
- Project managed 9 events on average per month; accomplished 85% of scope objectives without adjustments to time, costs, and resources.
Community Project Volunteer (on-site)
Personal Sabbatical
Belize, Central America
09.2016 - 08.2017
- Developed partnerships with community leaders; coordinated and project-managed two community gatherings of 100+ attendees per event within four months.
- Helped establish rural high school by assisting with curriculum development, lesson planning, and classroom organization.
- Committed 500 hours leading 12-week student conversation group; attended weekly meetings with supervising teacher to learn and discuss activities and students’ progress.
Assistant Manager (on-site)
Regus
Los Angeles, California
12.2013 - 09.2016
- Operated facility of 250 workspaces; averaged 81% occupancy; increased tenant retention by 53%; improved NPS from -62 to 4 within 20 months.
- Raised financials from negative ~20% into black within nine months (established strong team rapport: delegated tasks, ensured customer service was top priority).
- Controlled business process improvements: handled client issues as projects; reduced escalations and churn by solving issues within 72 hours.
- Analyzed monthly financials (A/R, A/P, and inventory); revised facility budget; Collected and processed $200k+ payments monthly; met fiscal KPI of 24% EBIT and 18% P&L.
- Presented sales walkthroughs; generated ~$2.7M revenue within 20 months through new business development: outbound B2B prospecting, word-of-mouth bonuses, and organized monthly networking events.
Sr. Loan Coordinator (Hybrid)
Coastal Loans, Remote
Redondo Beach, California
09.2013 - 04.2014
- Project Managed 30+ loan packages and liaised between investors, homebuyers, loan officers, and processors; analyzed loan application financials; with 90% accuracy for reviewing, verifying, and packaging.
- De-escalated, mediated, and resolved project conflicts; planned, scheduled and handled 80 calls daily; qualified and strategically coordinated deals for Loan Officers with average deal size of $1.5M for SMB to Mid
- Market Enterprises.
Recruited, onboarded, and mentored new sales team members and coordinated monthly week-long training events.
Sr. Website Administrator (Remote)
Pinnacle Property Management Services
Las Vegas, Nevada
05.2005 - 09.2013
- Organized content calendar, kept track of budgets, allocated resources, and handled day-to-day maintenance of company’s websites and CRM.
- Developed responsive web projects using Adobe Dreamweaver; edited images in Photoshop CS3.
- Led search engine optimization initiatives; collaborated with Marketing team on creative; spearheaded content development and opportunities that improved website traffic and performance.
- Analyzed website visitors through data; monitored website uptime to improve user experience (UX); applied cybersecurity best practices, quickly responded to and troubleshot errors; performed daily backups.
Timeline
AWS Machine Learning - Specialization
09-2022
LearnQuest Scrum Master - Specialization
07-2022
Master of Engineering - Engineering Management
University of Colorado Boulder
12.2021 - Current
Web Design Instructor (Remote)
Private Collective School
08.2020 - Current
IBM Fullstack Cloud Developer
10-2018
Sr. Web Manager (Remote)
MaidHop.com
10.2018 - 12.2021
Venue Manager (on-site)
MaidHop
09.2017 - 10.2018
Community Project Volunteer (on-site)
Personal Sabbatical
09.2016 - 08.2017
UVA Design Thinking & Innovation
06-2016
Assistant Manager (on-site)
Regus
12.2013 - 09.2016
Sr. Loan Coordinator (Hybrid)
Coastal Loans, Remote
09.2013 - 04.2014
Bachelor of Science - Business Management – Marketing
California State University
01.2010 - 06.2015
Sr. Website Administrator (Remote)
Pinnacle Property Management Services
05.2005 - 09.2013
Project Manager - Website Development (Remote)
Freelance
06.2001 - Current