Theresa Riccitelli

• Created menu templates for proposal.
• Menu layout and pricing edits for multiple locations. Print, Mobile and Restaurant Display formats.
• Interior painting
• Accounts include

Wahlburgers- Nationwide

Alma Nove- Hingham, MA

Hogan Technology- EastHampton, MA

• Trained in consultative selling and CRM software to strengthen customer relationships, grow profitable sales and develop new markets.

• Presided over construction and equipment installation. Responsible for entire recruitment and onboarding processes for 125+ staff and Management.

• Developed job descriptions, policies and procedures for handbook and national training programs.
• Implementation and instruction of all company policies as well as federal, state and local laws; pertaining to labor, health, zoning, alcohol and food safety.
• Designed marketing and sales building initiatives to combat local market cannibalization.
• Achieved budgeted sales and profits goals through analysis and strategic growth plans. Generating company-wide audits and practices for loss prevention.
• Personally responded to all customer inquiries and feedback through company website, Google and Yelp.
• Chalk Artist for all four Boston area locations.
• Redesigned restaurant storage space, patio areas and consulted on future restaurant designs. Emphasizing better kitchen schematics for efficiency and safety while improving overall ambiance of dining and retail areas.
• Led multiple restaurant openings.