Theresa Richards

Fraud Detection Specialist

Barclays

08.2022 - 08.2024

Reduced company losses by promptly identifying and investigating suspicious transactions.
Provided subject matter expertise on complex cases involving multiple parties or jurisdictions, facilitating efficient case resolution.
Maintained comprehensive records of all investigations conducted, supporting future audits or regulatory inquiries as needed.
Improved customer satisfaction through timely communication and resolution of fraud-related concerns.
Conducted thorough investigations on suspected fraudulent activities, leading to successful resolution of cases.
Participated in regular reviews of company-wide anti-fraud measures, ensuring ongoing adherence to industry standards and best practices.
Supported the development of a company-wide fraud risk assessment framework, enabling proactive identification and mitigation of emerging threats.
Stayed up-to-date with emerging trends in financial crimes by attending professional development courses and workshops regularly.
Analyzed large datasets for patterns indicating potential fraudulent activities, mitigating financial risks for the organization.
Collaborated with cross-functional teams to develop robust fraud prevention strategies, mitigating risks.
Evaluated customer data to identify and prevent fraudulent activities.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Analyzed large amounts of data to find patterns of fraud and anomalies.
Performed risk assessments to determine level of fraud risk and prioritize investigations.
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Produced detailed reports of fraud investigations and presented findings to senior management.
Reviewed transactions and receipts to identify any suspicious activity.
Contacted customers directly to notify of fraudulent activity and minimize impacts.
Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
Summarized all key information regarding investigation into detailed report for delivery to client.