Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Riley

Rochester,MN

Summary

Skilled Pathology Reporting Specialist focused on maximizing effective patient care success through effective case facilitation, follow up strategies and interpersonal skills. Top-notch communicator with excellent time management, administrative and customer service skills.

Overview

10
10
years of professional experience

Work History

Pathology Reporting Specialist

Mayo Clinic
12.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to pathologist and clinician goals for individual patient care.
  • Communicate progress and completion of individual cases
  • Assisted with staff training and developing procedures to improve quality and efficiency.

Lab Processing Assistant

Mayo Clinic
03.2014 - 12.2021
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Identified and resolved process issues to drive optimal workflow.
  • Collected and provided data to for process improvement strategies.
  • Developed standard operating procedures and document workflows to drive current and future processes.

Education

Bachelor of Arts - Creative Writing And English

Southern New Hampshire University
Manchester, NH
11.2023

Associate of Applied Science - Massage Therapy

Minnesota School of Business
Rochester, MN
04.2011

Skills

  • Resource Allocation
  • Root Cause Analysis
  • Manual Dexterity
  • Quality Assurance

Timeline

Pathology Reporting Specialist

Mayo Clinic
12.2021 - Current

Lab Processing Assistant

Mayo Clinic
03.2014 - 12.2021

Bachelor of Arts - Creative Writing And English

Southern New Hampshire University

Associate of Applied Science - Massage Therapy

Minnesota School of Business
Theresa Riley