Compassionate Certified Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
33
33
years of professional experience
Work History
CMA
Roper St. Francis Hospital
Mt. Pleasant, SC
02.2023 - Current
Processed orders for medical supplies and lab equipment.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Explained treatment procedures and physicians' instructions.
Documented notes during patient visits.
Positioned patients properly during examination or treatment for comfort and safety.
Documented all activities accurately into electronic medical records system.
Schedule appointments.
Observed patients' conditions closely; reported any changes in status or behavior immediately.
Handled general office duties to support administrative staff during peak hours.
Incorporated outside records into charts and EHR.
Responded to patient callbacks and phone-in prescription refill requests.
venipuncture
Answered phones promptly; responded professionally to inquiries from patients or family members.
Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
Contacted medical facilities to schedule patients for admission.
Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
Changed dressings on wounds to prevent infection and check for healing.
Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Educated patients about medications, procedures and physician's instructions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Responded quickly to emergency situations according to established protocols.
Cleaned and maintained medical equipment following procedures and standards.
Assisted back office patient processes to reduce office wait times.
Prepared treatment rooms for patient examinations.
Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Kept facility stocked with necessary supplies, equipment and instruments.
Organized charts, documents and supplies to maintain team productivity.
Maintained accurate patient records in accordance with HIPAA regulations.
Schedule surgeries.
Collected, labeled and stored laboratory specimens properly prior to testing.
Measured vital signs and took medical histories to prepare patients for examination.
Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Worked with cross-functional teams to achieve goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
CMA
East Cooper Hospital
Mt Pleasant, SC
01.2021 - 04.2023
Lead, CMA.
Employees' Scheduling
Schedule appointments.
Stock and clean exam rooms.
venipuncture
Check the patient's vitals.
Conduct morning meetings.
Order supplies.
inventory
Assist with procedures.
Patient education.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
CMA
Roper St. Francis Hospital
Mt Pleasant, SC
04.2014 - 12.2020
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Positioned patients properly during examination or treatment for comfort and safety.
Documented all activities accurately into electronic medical records system.
Handled general office duties to support administrative staff during peak hours.
Administered medications under physician's supervision.
Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
Changed dressings on wounds to prevent infection and check for healing.
Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Educated patients about medications, procedures and physician's instructions.
Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
Assisted back office patient processes to reduce office wait times.
Kept facility stocked with necessary supplies, equipment and instruments.
venipuncture
Inventory
CMA
MUSC Hospital
Charleston, SC
02.2012 - 04.2014
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Explained treatment procedures and physicians' instructions.
Positioned patients properly during examination or treatment for comfort and safety.
Documented all activities accurately into electronic medical records system.
Administered medications under physician's supervision.
Answered phones promptly; responded professionally to inquiries from patients or family members.
Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
Changed dressings on wounds to prevent infection and check for healing.
Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols
CMA
Nitelines USA CORP OB\GYN
Charleston, SC
03.2010 - 11.2011
Scheduled appointment and procedures.
Made and answered phone calls for the practice.
Vitals, non-stress tests.
Assisted with in-office procedures and surgeries.
Administer injections and medications, and provide patient counseling.
Log in to view lab results.
Charting and follow-ups.
venipuncture
enter demographics inti database
CMA
LowCountry OB/GYN
Mt Pleasant, SC
12.2007 - 02.2010
Scheduled appointments and procedures.
Vitals, assisted with in-office procedures, and surgeries.
Administer injection and medication.
patient counseling
phlebotomy
non-stress tests
Clean and stock the exam rooms.
inventory
sterilize surgical equipment
CMA
Ashley River OB/GYN
Charleston, SC
07.1992 - 12.2007
Scheduled appointments and procedures.
Vitals, venipunctures. non-stress tests
Assisted with in-office procedures and surgeries
Administer injections and medications
patient counseling
Log in to lab results.
Charting and patient follow-ups.
Enter demographics into the database.
Prepare patients for, and set up, fetal/uterine monitoring equipment.