Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Senerman

Mt. Pleasant,SC

Summary

Compassionate Certified Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

33
33
years of professional experience

Work History

CMA

Roper St. Francis Hospital
Mt. Pleasant, SC
02.2023 - Current
  • Processed orders for medical supplies and lab equipment.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Explained treatment procedures and physicians' instructions.
  • Documented notes during patient visits.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Documented all activities accurately into electronic medical records system.
  • Schedule appointments.
  • Observed patients' conditions closely; reported any changes in status or behavior immediately.
  • Handled general office duties to support administrative staff during peak hours.
  • Incorporated outside records into charts and EHR.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • venipuncture
  • Answered phones promptly; responded professionally to inquiries from patients or family members.
  • Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
  • Contacted medical facilities to schedule patients for admission.
  • Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Responded quickly to emergency situations according to established protocols.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Assisted back office patient processes to reduce office wait times.
  • Prepared treatment rooms for patient examinations.
  • Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Organized charts, documents and supplies to maintain team productivity.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Schedule surgeries.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

CMA

East Cooper Hospital
Mt Pleasant, SC
01.2021 - 04.2023
  • Lead, CMA.
  • Employees' Scheduling
  • Schedule appointments.
  • Stock and clean exam rooms.
  • venipuncture
  • Check the patient's vitals.
  • Conduct morning meetings.
  • Order supplies.
  • inventory
  • Assist with procedures.

Patient education.

  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

CMA

Roper St. Francis Hospital
Mt Pleasant, SC
04.2014 - 12.2020
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Documented all activities accurately into electronic medical records system.
  • Handled general office duties to support administrative staff during peak hours.
  • Administered medications under physician's supervision.
  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
  • Assisted back office patient processes to reduce office wait times.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • venipuncture
  • Inventory

CMA

MUSC Hospital
Charleston, SC
02.2012 - 04.2014
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Explained treatment procedures and physicians' instructions.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Documented all activities accurately into electronic medical records system.
  • Administered medications under physician's supervision.
  • Answered phones promptly; responded professionally to inquiries from patients or family members.
  • Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols

CMA

Nitelines USA CORP OB\GYN
Charleston, SC
03.2010 - 11.2011
  • Scheduled appointment and procedures.
  • Made and answered phone calls for the practice.
  • Vitals, non-stress tests.
  • Assisted with in-office procedures and surgeries.
  • Administer injections and medications, and provide patient counseling.
  • Log in to view lab results.
  • Charting and follow-ups.
  • venipuncture
  • enter demographics inti database

CMA

LowCountry OB/GYN
Mt Pleasant, SC
12.2007 - 02.2010
  • Scheduled appointments and procedures.
  • Vitals, assisted with in-office procedures, and surgeries.
  • Administer injection and medication.
  • patient counseling
  • phlebotomy
  • non-stress tests
  • Clean and stock the exam rooms.
  • inventory
  • sterilize surgical equipment

CMA

Ashley River OB/GYN
Charleston, SC
07.1992 - 12.2007
  • Scheduled appointments and procedures.
  • Vitals, venipunctures. non-stress tests
  • Assisted with in-office procedures and surgeries
  • Administer injections and medications
  • patient counseling
  • Log in to lab results.
  • Charting and patient follow-ups.
  • Enter demographics into the database.
  • Prepare patients for, and set up, fetal/uterine monitoring equipment.

Education

Associate of Science - Medical Assist

Watterson College
Charleston, SC
06-1992

Some College (No Degree) - Nursing

TTC
Charleston, SC

Skills

  • Electronic medical records
  • Patient education
  • Vital signs monitoring
  • Inventory management
  • Venipuncture techniques
  • Patient scheduling
  • Surgery Scheduler
  • Team collaboration
  • Customer service
  • Problem solving
  • Multi-tasking
  • Certified medical assistant

Timeline

CMA

Roper St. Francis Hospital
02.2023 - Current

CMA

East Cooper Hospital
01.2021 - 04.2023

CMA

Roper St. Francis Hospital
04.2014 - 12.2020

CMA

MUSC Hospital
02.2012 - 04.2014

CMA

Nitelines USA CORP OB\GYN
03.2010 - 11.2011

CMA

LowCountry OB/GYN
12.2007 - 02.2010

CMA

Ashley River OB/GYN
07.1992 - 12.2007

Associate of Science - Medical Assist

Watterson College

Some College (No Degree) - Nursing

TTC
Theresa Senerman