Theresa Seuffert
Rochester,NY
Summary
Dedicated and results-oriented customer service specialist with over 40 years of experience in providing outstanding customer support and service. Skilled in managing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. Excellent communication and interpersonal skills, with a proven ability to build strong relationships with clients. Proficient in using customer service software to streamline processes and enhance service quality. Adept at working in face-paced environments and consistently achieving performance targets.
Overview
43
43
years of professional experience
Work History
Assembly Specialist
Arnold Magnetic Technologies
Penfield, NY
10.2018 - Current
- Identified errors in finished products and corrected them before delivery.
- Calibrated instruments used in the assembly process to ensure accuracy of measurements.
Server
Denny's Restaurant
Rochester, NY
07.1991 - 10.2018
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Administrative Assistant
Nothnagle
Brighton, NY
07.1981 - 04.1991
- Processed listing contracts
- Switchboard operator
Education
High School Diploma -
Cardinal Mooney
Greece, NY06-1981
Skills
- Workplace Safety
- Communication Skills
- Knowledge of production processes
- Skilled at maintaining records
- Documentation skills
- Equipment Operation
- Troubleshooting skills
- Organizational Skills
- Problem Solving
- Creative Thinking
- Listening skills
- Computers
- Research
- Adaptability
Affiliations
- Bike riding
- Outdoors/camping
- Music
- Spending time with family
Languages
English
Full Professional
Timeline
Assembly Specialist
Arnold Magnetic Technologies
10.2018 - Current
Server
Denny's Restaurant
07.1991 - 10.2018
Administrative Assistant
Nothnagle
07.1981 - 04.1991
High School Diploma -
Cardinal Mooney