Theresa Smeak
GRAY,Pennsylvania
Summary
Skilled Medical Office professional offering 17 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
26
26
years of professional experience
Work History
Medical Office Assistant
Duke - Conemaugh Memorial Medical Center
Johnstown, PA
08.2007 - Current
- Managed office inventory and completed new purchases.
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with office staff and management.
- Called in prescription refills for patients.
- Guided employees in handling difficult or complex problems.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Performed various clerical duties such as checking in and checking out patients and collecting copays.
- Answered phones promptly and responded to inquiries from patients or providers in a professional manner.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Fuel Station Manager
Jim's Auto and Truck Stop
Somerset , PA
07.1998 - 08.2005
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed scheduling, training and inventory control and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Hotel Front Desk Clerk
Ramada Inn and Conference Center
SOMERST, PA
- Facilitated successful front desk operations for high-volume hotel.
- Computed bills, collected payments and made change for guests.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
Hotel Front Desk Clerk
Knights Inn Motel
Somerset, PA
- Computed bills, collected payments and made change for guests.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
Waitress, Bartender and Cook
Six Pack Shack
Somerset, PA
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Cooked a variety of Food.
Education
Associates Degree In Health Care Management -
Pennsylvania Highlands Community College
Johnstown, PA05-2007
High School Diploma -
Meyersdale Jr/Sr High School
Meyersdale, PA05-1995
Skills
- Multitasking and Organization
- Workload Management
- Appointment Scheduling
- Attention to Detail
- HIPAA Compliance
- Insurance Verification
- Positive Attitude
References
Conemaugh
- Bridget Shultz: Office Manager @ MP Internal Medicine. 814-475-8749
- Phillip Gvozden: Physician @ MP Family Practice. 814-659-5933
- Jessica Custer: Friend and we worked together. 724-676-0336
Timeline
Medical Office Assistant
Duke - Conemaugh Memorial Medical Center
08.2007 - Current
Fuel Station Manager
Jim's Auto and Truck Stop
07.1998 - 08.2005
Hotel Front Desk Clerk
Ramada Inn and Conference Center
Hotel Front Desk Clerk
Knights Inn Motel
Waitress, Bartender and Cook
Six Pack Shack
Associates Degree In Health Care Management -
Pennsylvania Highlands Community College
High School Diploma -
Meyersdale Jr/Sr High School
Similar Profiles
Stephen Zaragoza RCSStephen Zaragoza RCS
Lead Cardiac Sonographer at Duke LifePoint Conemaugh Medical CenterLead Cardiac Sonographer at Duke LifePoint Conemaugh Medical Center
Rhonda CapouellezRhonda Capouellez
Registered Nurse at Conemaugh Memorial Medical CenterRegistered Nurse at Conemaugh Memorial Medical Center
Jaelyn RitcheyJaelyn Ritchey
Nursing Student Extern at Conemaugh Memorial Medical CenterNursing Student Extern at Conemaugh Memorial Medical Center