Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Smith

Lubbock,TX

Summary

Highly motivated and self-directed finance professional with 15+ years' experience in accounting. Strong comprehension of accounting essentials such as accounts receivable, accounts payable, bookkeeping, and account reconciliations. Recognized for being a strong team leader, great organizational skills, and spreadsheet proficiency. Highly organized with a reputation for timeliness.

Overview

18
18
years of professional experience

Work History

Financial Tech II

EGS Partners
01.2020 - 01.2023
  • Position consisted of 100% Accounts receivable
  • Process full cycle Accounts Receivable applying cash receipts to billing document daily
  • Work closely with regional offices to help create billing documents and reconcile customer accounts
  • Quickly learned and mastered new accounting SAP software
  • Trained new team members on software and processes.

Sr Outbound Accounting Specialist

Imagine Nation Books, DBA Collective Goods
01.2014 - 01.2020
  • Position consisted of 80% Accounts Payable, 15% Accounts receivable, 5% Payroll
  • Process full cycle Accounts Payable matching purchase orders to invoices, applying invoices to purchase orders and printing checks
  • Ensure timely commission payments to a team of 300+ Independent Sales Representatives
  • Review, process, and reconcile sales information and logs ensuring accurate booking practices
  • Collaborate with Senior management team verifying timely payment of expenses
  • Improved account visibilities through weekly cash reports to management teams
  • Quickly learned and mastered new accounting software, and trained team members to improve department processes
  • Improved cash flow through constant communication with customers reducing outstanding delinquent accounts.

Medical Billing Specialist

Pharmerica
01.2013 - 01.2014
  • Quickly obtained referrals and pre-authorizations to maintain a positive customer experience
  • Verified treatments, procedures, and patient eligibility
  • Recognized for reducing unpaid claims and high billing accuracy.
  • Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
  • Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.

Accounting Clerk/Bookkeeper

Accountemps
01.2011 - 01.2013
  • Prepared invoices quickly and efficiently to guarantee timely collection of account receivables
  • Carried out efficient practices which reduced wait time for account payables
  • Maintained accurate data to reduce errors increasing throughput of department.

Billing Clerk and Refund Specialist

Poudre Valley Health Systems
01.2010 - 01.2011
  • Responsive and professional with all customers
  • Quick to understand and resolve billing questions and issues
  • Understood all facets of billing software and different tenders of payment
  • Knowledgeable in policies and procedures which allowed for quick thinking and problem resolution.
  • Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.

Billing Clerk and Refund Specialist

Banner Health Systems
01.2005 - 01.2009
  • Work closely with Insurance companies and individual patients to research and issue refunds
  • Process Medicare and Insurance denials and partial payments to recoup over 1 million dollars in unpaid claims.
  • Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
  • Collaborated with cross-functional teams to ensure accurate invoicing and to resolve any discrepancies, promoting a positive work environment.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
  • Executed billing tasks and recorded information in company databases.
  • Processed customer refunds and adjustments according to company policies.
  • Responded to customer concerns and questions on daily basis.

Education

No Degree - Accounting

Red Rocks Community College
Denver, CO

Skills

  • Account Receivables/Payables
  • Microsoft Suite
  • Accounting
  • Data Entry
  • Vendor Relationships
  • Written communication
  • 1099 Processing
  • Insurance Billing
  • Medical Billing
  • Customer Service
  • SAP
  • MAS 500
  • Cerner Practice Management and AllScripts Practice management systems

Timeline

Financial Tech II

EGS Partners
01.2020 - 01.2023

Sr Outbound Accounting Specialist

Imagine Nation Books, DBA Collective Goods
01.2014 - 01.2020

Medical Billing Specialist

Pharmerica
01.2013 - 01.2014

Accounting Clerk/Bookkeeper

Accountemps
01.2011 - 01.2013

Billing Clerk and Refund Specialist

Poudre Valley Health Systems
01.2010 - 01.2011

Billing Clerk and Refund Specialist

Banner Health Systems
01.2005 - 01.2009

No Degree - Accounting

Red Rocks Community College

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