Theresa Snguon
Summary
Detail-oriented Unit Clerk Secretary proficient in medical terminology and patient record management. Demonstrates exceptional communication and time management skills to facilitate interdepartmental coordination and improve patient care outcomes. Proven ability to enhance healthcare team efficiency through effective problem-solving strategies.
Overview
4
4
years of professional experience
Work History
Unit Secretary
St. Joseph's Medical Center
Stockton, CA
10.2021 - Current
- Performed clerical responsibilities to maintain operational flow.
- Streamlined department connections by managing call reception.
- Provided patient information to facilitate timely admissions and discharges.
- Facilitated communication needs by answering inquiries and directing calls.
- Supervised inventory levels, alerting management of replenishment needs.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Provided excellent visitor assistance, expertly answered incoming calls, and maintained an organized reception area.
- Managed files, created spreadsheets, sent fax reports and scanned documents.
- Facilitated executive communication through telephone call management and correspondence drafting.
- Handled document management through the supervision of filing systems and scanning processes.
Patient Care Support
USPI- United Surgical Partners International
Stockton, CA
01.2022 - 12.2025
- Responded to bell or light signal calls to assist patients with needs.
- Restocked unit frequently with necessary medical supplies.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Provided patients with pre-surgical instructions, including changing into gowns.
- Recorded patient height and weight prior to pre-operative procedures.
- Sanitized and refreshed bedding materials.
Caregiver
Oakmont of Lodi
Lodi, CA
08.2021 - 02.2022
- Assisted patients with daily personal hygiene.
- Maintained safety by eliminating hazards and correcting issues.
- Monitored residents' physical, emotional, and mental health for any signs of change.
- Administered medications as directed by the care plan.
- Laundered clothing and bedding to prevent infection.
- Supported movement and self-reliance of disabled individuals.
- Assisted residents with their personal needs ranging from exercise to grooming.
- Supported grooming and daily care routines for residents.
- Escorted individuals throughout residential, community and healthcare environments.
- Managed caregiver connections to facilitate ongoing professional growth.
Education
High School Diploma -
Edison High School
Stockton, CA05.2012
Medical Assisting
Western Governors University
Salt Lake City, UTHealth
San Joaquin Delta College
Stockton, CASkills
- BLS Provider Certification
- Skilled in Electronic Health Record Systems
- Patient Record Management
- Detail-oriented approach
- Outpatient care
- Proper sterilization techniques
- Customer-Oriented Phone Support
- Proficient in English Verbal and Written Skills
- Client Support
Affiliations
● Haven Peace Inc: 2011
Languages
Bilingual in English and Khmer
Timeline
Patient Care Support
USPI- United Surgical Partners International
01.2022 - 12.2025
Unit Secretary
St. Joseph's Medical Center
10.2021 - Current
Caregiver
Oakmont of Lodi
08.2021 - 02.2022
High School Diploma -
Edison High School
Medical Assisting
Western Governors University
Health
San Joaquin Delta College
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