Theresa Tena
Phoenix,AZ
Summary
Results-driven Certified Payroll Clerk with expertise in payroll processing and data entry at Robertson Industries, Inc. Proven ability to maintain compliance with tax laws while ensuring confidentiality. Recognized for exceptional communication skills and attention to detail, successfully resolving discrepancies and enhancing payroll accuracy. Proficient in Microsoft Excel and payroll software.
Overview
18
18
years of professional experience
Work History
Certified Payroll Clerk
Robertson Industries, Inc.
01.2018 - 02.2025
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed and generated Certified Payroll reports and supporting documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
Certified Payroll Clerk /Billing Assistant
C & S Sweeping Services
10.2006 - 11.2017
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Utilized various software programs to submit Certified Payroll Reports online, (LCP Tracker, Elations, PRISM, e-CPR).
- Produced and mailed invoices, payment reminders, and financial notices.
- Collaborated with sales and customer service teams to ensure accurate client information, leading to improved billing accuracy.
Education
No Degree - Accounting
Maricopa Community Colleges, Phoenix College
Phoenix, AZSkills
- Data entry
- Payroll processing
- Accounts payable
- Microsoft Excel proficiency
- Math skills
- Information protection
- Report preparation
- Thoroughness
- Payroll adjustments
- Overtime calculation
- Detail Oriented
- Cash Handling
- Call Center and Phone Etiquette
- Letter Writing
- Investigating discrepancies
- Excellent communicator
- Typing and 10-key entry
Timeline
Certified Payroll Clerk
Robertson Industries, Inc.
01.2018 - 02.2025
Certified Payroll Clerk /Billing Assistant
C & S Sweeping Services
10.2006 - 11.2017
No Degree - Accounting
Maricopa Community Colleges, Phoenix College
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