Theresa Tong

• Answered incoming calls which included reservation requests and payments for shows.
• Processed payments for shows.
• Interpreted for the Artistic Director.
• Ordered promotional supplies.
• Trained, scheduled and supervised volunteers.
• Verified tickets for entry to the venue during performances.

• Sold tickets in ticket booth - handled cash and credit card transactions.

• Verified tickets for entry into the venue.
• Greeted guests and directed them to their seats.
• Assisted with seating patrons in a courteous and efficient manner.
• Identified and addressed patrons that did not follow the theatre rules: i.e. trying to bring in drinks, snacks, videotaping.

1) Pre-Event Preparations:

• Prepared gift bags for participants
• Placed Program booklets and gift bags on participants chairs.
• Confirmed things were in place as directed, i.e. table decorations, table numbers, gift bags, etc. were in place.

2) Event duties:

Registration table: checked in and gave participants their assigned table number.

During donation call, went to assigned tables to collect charitable donations from participants.

• Assisted with silent actioning by monitoring the sign in sheets. Brought completed sheets to be paid to the cashiers.