Theresa Woolwine
Roanoke,VA
Summary
Dynamic property management professional with a proven track record at Campbell and Sons Professional Contractors. Expert in critical maintenance response and residential property inspections, enhancing tenant satisfaction and retention. Skilled in recordkeeping and customer service, fostering strong relationships with tenants and vendors while ensuring compliance with building codes.
Overview
23
23
years of professional experience
Work History
Emergency Maintenance
Property Management
06.2022 - 03.2024
- Served as a reliable point of contact for any emergency maintenance needs, responding quickly to minimize damage or disruptions to operations.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Responded promptly to emergency maintenance requests, minimizing damage and restoring functionality quickly.
- Interacted with all existing and potential residents to provide a warm and inviting atmosphere.
Property Manager
Campbell and Sons Professional Contractors
10.2000 - 05.2018
- Coordinated property maintenance schedules and ensured timely completion of repairs and inspections.
- Managed tenant communications, addressing inquiries and resolving issues effectively.
- Conducted regular property inspections to ensure compliance with safety regulations and standards.
- Implemented tenant retention strategies that improved satisfaction and reduced turnover rates.
- Built and maintained trusted relationships with tenants and vendors.
- Proficient in Microsoft, keeping daily records.
Education
Associate of Arts - Business Administation
American InterContinental University
Schaumburg, IL08-2025
Skills
- Critical maintenance response
- Residential property inspections
- Customer service expertise
- Recordkeeping
- Drafted lease agreements and enforced
- Followed building and housing codes
Timeline
Emergency Maintenance
Property Management
06.2022 - 03.2024
Property Manager
Campbell and Sons Professional Contractors
10.2000 - 05.2018
Associate of Arts - Business Administation
American InterContinental University
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