Theresa Zambrano
Portland,TN
Summary
Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as Reach Truck to transport materials and assist production teams. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
14
14
years of professional experience
Work History
Production Worker
S.R. Smith
02.2023 - 05.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Managed inventory levels to prevent production delays.
Inventory Specialist
CWC
07.2018 - 08.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Collections Agent
CHS/PASI
05.2010 - 06.2018
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
Education
Hemphill High School
Hemphill, TX05.1987
Skills
- Workplace Cleanliness
- Product packing
- Product Packaging
- Product Assembly
- Product Inspection
- Hand tools
- Materials Handling
- Machine Operation
- Quality Assurance
- Complex Problem-Solving
- Equipment Operation
- Lockout and tagout procedures
- Efficient Communication
- Waste Reduction
Timeline
Production Worker
S.R. Smith
02.2023 - 05.2024
Inventory Specialist
CWC
07.2018 - 08.2022
Collections Agent
CHS/PASI
05.2010 - 06.2018
Hemphill High School
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