Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Zizzamia

Sicklerville,New Jersey

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Welcoming Greeter with Number years of experience in retail. Committed to providing excellent customer service and closely monitoring storegoers. Successful at answering product questions, salesmanship and maintaining a professional and clean entry.

Overview

21
21
years of professional experience

Work History

Scanner

Shoprite Store
Sicklerville, NJ
07.2022 - Current
  • Gathered, sorted and scanned documents to enter into computer system.
  • Archived documents to locate quickly by strictly following storage methods.
  • Organized documents by color coding, classifying and indexing under special headings and categories.
  • Labeled digital files and document details using predetermined naming conventions.
  • Provided access to records for digital and non-digital storage and retrieval.

Team Lead

Walmart
Turnersville, NJ
10.2021 - 07.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Fullfillment Expert

Target
Sicklerville , NJ
08.2006 - 04.2021
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Managed timely and effective replacement of damaged or missing products.
  • Interacted with guests in friendly and knowledgeable way.

Sales Associate

Macys Department Store
Deptford , NJ
11.2000 - 08.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Diploma -

Buena Regional High School
Buena, NJ
06.1988

Skills

  • Cash Counting
  • Team Development
  • Cash Register Operations
  • Teamwork Skills
  • Maintaining Clean Work Areas
  • Customer Experience
  • Time Management
  • Safety Violations
  • Loss Prevention Goals Monitoring
  • Performance Goals
  • Workplace Safety
  • Customer Order Fulfillment

Timeline

Scanner

Shoprite Store
07.2022 - Current

Team Lead

Walmart
10.2021 - 07.2022

Fullfillment Expert

Target
08.2006 - 04.2021

Sales Associate

Macys Department Store
11.2000 - 08.2006

Diploma -

Buena Regional High School

Similar Profiles

CREATE PROFILE
Theresa Zizzamia