Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Theresa Cisneros

Houston,TX
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin

Summary

Dependable and responsible individual with 10 years of administrative experience providing ongoing support to the departments of 30 plus individuals. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies due to extensive experience in an administrative role. Also, well organized with in-depth technical knowledge and keen attention to detail.

Overview

10
years of professional experience

Work History

Rice University

Program Administrator
01.2022 - Current

Job overview

  • Troubleshoot problems involving office equipment, such as computer hardware and software
  • Coordinate with Department Chair to build course schedule while keeping in mind faculty preferences and minimizing overlap in material so course may have higher enrollments
  • Manage budget and administrative duties for Program in Ancient Mediterranean Civilizations and Program in Medieval and Early Modern Studies
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with Department's overall mission.
  • Brainstormed and implemented creative event concepts and themes with attendance of 50 plus attendees that that would promote Department.
  • Develop guide tailored for faculty needing to work in iO to prepare expense reports and expense reimbursements
  • Design materials to promote special lectures and events
  • Scheduled departmental or registrar controlled space for departmental use i.e Midterm exams, office hours, or faculty meeting
  • Greet visitors or callers and handle their inquiries or direct them to appropriate persons according to their needs
  • Order and dispense supplies.

Anthropologie

Customer Associate
10.2021 - Current

Job overview

  • Maintain product and visual standards of the store
  • Adapt to the stores needs so the store has adequate coverage to enhance the customer experience
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Exchange merchandise for customers and accept returns
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Rice University

Department Coordinator
05.2018 - 12.2021

Job overview

  • All previously assigned duties
  • Learn to operate new office technologies as they are developed and implemented
  • Design, build, and maintain departmental website
  • Ensure that all new faculty members have everything they may need so start of their time at Rice is as smooth as possible
  • Research and organize data for departmental use.

Department of Mathematics

Staff Assistant
04.2016 - 04.2018

Job overview

  • Rice University
  • Set up and managed electronic library system, recording departmental books,updating department personal lists, and maintaining record of departmental books loaned out to faculty and graduate students to ensure simple recall when a book is needed
  • Coordinated and prepared materials for conferences, meetings, or special events,such as faculty meetings or special colloquiums and maintain budget so that events were not overspent
  • Handled travel reimbursements for supported conference attendees
  • Assisted faculty member with two-week summer outreach program for 10 middle school students; application review, working with risk management, keeping parents regularly informed, and making sure all supplies and meals were provided for students
  • Arranged for necessary maintenance or repair work.
  • Provided clerical support, addressing routine, and special requirements.

F. Boudreaux Insurance Agency

Office Assistant
11.2013 - 04.2016

Job overview

  • Resolve customers' coverage or billing complaints by performing activities such as contacting central to review account and correct any errors then explaining to customer what transpired
  • Keep records of customer interactions, recording details of inquiries, complaints,or comments, as well as actions taken
  • Perform administrative tasks, such as maintaining records and handling policy renewals
  • Contact underwriter and submit forms to obtain binder coverage
  • Maintain and organize agents schedule and travel
  • Negotiate contracts with vendors on behalf of agent.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

Stetson University

Bachelor of Arts from International Studies

Skills

  • Organizational Leadership
  • Control of Expenses
  • Microsoft Office
  • Program Coordination
  • Budget Administration
  • Data Communications
  • Customer Service
  • Data Evaluation
  • Calm and Professional Under Pressure
  • POS Systems and Ordering Platforms
  • Administrative and Office Support
  • Executive Management Support

Languages

English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Availability
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tuesday
wednesday
thursday
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saturday
sunday
morning
afternoon
evening
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Timeline

Program Administrator

Rice University
01.2022 - Current

Customer Associate

Anthropologie
10.2021 - Current

Department Coordinator

Rice University
05.2018 - 12.2021

Staff Assistant

Department of Mathematics
04.2016 - 04.2018

Office Assistant

F. Boudreaux Insurance Agency
11.2013 - 04.2016

Stetson University

Bachelor of Arts from International Studies

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Theresa Cisneros