Theresa Crawford
Long Pond,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-focused professional in the financial documentation and management field, known for high productivity and efficient task completion. Specialize in accurate billing, proficient data entry, and effective account reconciliation. Excel at time management, problem-solving, and communication skills, ensuring seamless operational flow and client satisfaction.
Overview
25
25
years of professional experience
Work History
Cashier
Tractor Supply Company
Mt Pocono, PA
06.2023 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Cashier
Weis Markets Inc
Long Pond , PA
07.2021 - 06.2023
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Billing Specialist
The Weston Group, Raw Group, CGM
Easton , PA
01.2000 - 12.2020
- Resolved discrepancies between customers' remittances and invoices received.
- Worked with team members to identify and develop process improvements.
- Generated periodic reports summarizing account balances and collection activities.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Executed account updates and noted account information in company data systems.
- Collected, posted and managed patient account payments.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ06-1984
Skills
- Customer service
- Payment processing
- Communication skills
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Conflict resolution
- Dependability and reliability
- Customer complaint handling
Custom
- As Discussed within our telephone conversation, when I was last employed by The Weston Group, Raw Group and CGM my salary was $17 per hour, in my now alternate employment my salary is $14. In returning to The Weston group, Raw group, I would ultimately like to resume my previous salary. However understanding that I would need to re prove my previous level of work, I would like to receive a salary of between $15 and $17.
Timeline
Cashier
Tractor Supply Company
06.2023 - Current
Cashier
Weis Markets Inc
07.2021 - 06.2023
Billing Specialist
The Weston Group, Raw Group, CGM
01.2000 - 12.2020
High School Diploma -
Plainfield High School
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