Summary
Overview
Work History
Education
Skills
Certification
Relevant Coursework Skills
Information Technology Experience
Organizations
Timeline
Generic

THERESA I. BETHEL

Morrisville,NC

Summary

Driven and resourceful Executive Administrative Assistant with 17+ years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Business-savvy with excellent decision-making skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Executive Administrative Assistant

L.W. Therapeutics & Consulting
01.2019 - 07.2022
  • Scheduled meetings, prepared agendas, and documented detailed meeting notes
  • Contacted various healthcare organizations to address clients' insurance and referral needs
  • Gathered and verified timesheets for therapists to be processed by firm supervisor
  • Followed HIPAA regulations and met all confidentiality guidelines.
  • Documented patient medical information, and case histories to facilitate smooth appointments and payment processing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Paralegal

Norris R. Carroll & Company
08.1997 - 12.2014
  • Answered all incoming calls professionally on multi-line telephone system
  • Processed outgoing/incoming department daily mail
  • Provided excellent customer service to clients and visitors to ensure exceptional customer relations and maintain organization's core values
  • Scanned, photocopied, faxed, and filed documents
  • Drafted and typed agreements, wills, invoices, statements, and letters
  • Prepared and maintained accounting documents and records
  • Billed clients through QuickBooks software
  • Met with client and attorney at initial meetings
  • Ordered public records, including birth, death, and marriage certificates
  • Corresponded with debtors and creditors to retrieve pertinent information
  • Assisted with training and mentoring students from various high school programs throughout summer months with day-to-day office procedures
  • Scheduled attorneys' calendars concerning court dates and client appointments
  • Conserved Attorney's time by reading, researching, and routing correspondence; collecting and analyzing information; starting telecommunications
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Coordinated international and domestic travel arrangements
  • Handled extensive typing/revisions
  • Filed documents with court ahead of deadlines
  • Responsible for preparing and submitting legal documents to be recorded in Bahamas Registry of Records
  • Responsible for liaising with banks and other lending institutions regarding forwarding documents to their security department
  • Ensured confidentiality and high-level maintenance of legal files, information planning, and documents.

Education

Associate of Applied Science - Network Management

Wake Technical Community College
Raleigh, NC
05.2023

Associate of Applied Science - Information Systems Security

Wake Technical Community College
Raleigh, NC
05.2019

Skills

  • Multi-tasking
  • Prioritization
  • Research skills
  • Organizational skills
  • Time Management
  • Microsoft Office Suite
  • QuickBooks
  • Information Confidentiality
  • Database Management
  • Customer Service & Support
  • Meeting Planning
  • Decision Making
  • Travel Coordination

Certification

  • Business Management Essentials Certified (BMEC)TM, Management and Strategy Institute, 01/23/2023
  • Project Management Essentials Certified (PMEC)TM, Management and Strategy Institute, 01/12/2023
  • Pending Certified in Cybersecurity (ISC)2

Relevant Coursework Skills

  • Programming: SQL, Python
  • Linux/UNIX Single User
  • Data Recovery Techniques
  • Troubleshooting
  • Routing Basics
  • Hardware Configuration
  • Software Support
  • Digital Forensics
  • Client Services
  • Microsoft Office Applications
  • Systems Security Information Security Capstone Project Snort
  • Network Management Capstone Project
  • Cisco Packet Tracer Labs

Information Technology Experience

Wake Technical Community College, Raleigh, NC  

  • Researched and implemented hardware and software solutions
  • Used real-life hardware equipment to stimulate and configure real-world networks
  • Drafted technical reports and provided recommendations to mitigate vulnerabilities
  • Collaborated with diverse teams across functions & cultures to accomplish assignments.



Organizations

  • Chapter Member Raleigh Information Systems Security Association (ISSA)
  • SANS Institute
  • Certified Wireless Network Professional (CWNP)
  • International Information System Security Certification Consortium, Inc. (ISC)2

Timeline

Executive Administrative Assistant

L.W. Therapeutics & Consulting
01.2019 - 07.2022

Paralegal

Norris R. Carroll & Company
08.1997 - 12.2014

Associate of Applied Science - Network Management

Wake Technical Community College

Associate of Applied Science - Information Systems Security

Wake Technical Community College

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THERESA I. BETHEL