Theresa Mary Gonzales
Menifee,CA
Summary
Dynamic Hemodialysis Patient Care Technician with a proven track record at RAI Care Center and DaVita College Dialysis. Excelled in patient education and critical thinking, significantly reducing hospitalization rates. Known for exceptional compassion, teamwork, and a continuous learning mindset, I consistently enhanced patient satisfaction and care standards.
Enthusiastic and motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems.
Dedicated and meticulous professional bringing more than 20 years of experience readying patients for invasive and non-invasive tests and procedures. Well-versed in managing supplies, fields and aseptic techniques. Proficient in HIPAA, facility and standards and competent in operating in high-volume, high-stress settings.
Overview
14
14
years of professional experience
Work History
Hemodialysis Patient Care Technician
RAI Care Center
01.2009 - 01.2013
- Educated patients and their families on kidney disease management, home-based treatment options, and lifestyle modifications.
- Supported patients'' emotional well-being through active listening, empathy, and encouragement throughout their treatment journey.
- Minimized complications during hemodialysis sessions by carefully cannulating vascular access sites according to established protocols.
- Collaborated with multidisciplinary healthcare teams to ensure comprehensive patient care plans were followed accurately.
- Assisted in reducing hospitalization rates for dialysis patients by contributing to a proactive approach in identifying potential complications.
- Expedited response times for emergencies during hemodialysis sessions by maintaining up-to-date knowledge of emergency procedures and equipment use.
- Improved patient comfort by providing compassionate and attentive care during hemodialysis treatments.
- Increased patient adherence to treatment plans through individualized education on the importance of consistent dialysis attendance.
Patient Care Technician/RN Preceptor
DaVita College Dialysis
09.1998 - 01.2009
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
Bachelor of Arts - Sociology
University of California, Riverside
900 University Ave, Riverside, CA 9252106-2024
Skills
- Teamwork and cooperation
- Compassion and empathy
- Safety measures
- Discharge planning
- Adaptable to change
- Patient education
- Professionalism and ethics
- Continuous learning mindse
- Data collection
- Critical thinking
- Medical record documentation
- Health promotion
Languages
Spanish
Native or Bilingual
Timeline
Hemodialysis Patient Care Technician
RAI Care Center
01.2009 - 01.2013
Patient Care Technician/RN Preceptor
DaVita College Dialysis
09.1998 - 01.2009
Bachelor of Arts - Sociology
University of California, Riverside
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